Automotive Service Advisor & Estimates Specialist

Bertera Auto Group; Chicopee (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Bertera Auto Group in Chicopee, Massachusetts, is seeking an Automotive Service Writer Advisor to manage customer interactions and oversee service estimates. The ideal candidate will possess strong problem-solving skills and a commitment to quality service.

This role involves preparing repair orders, maintaining customer rapport, and ensuring accuracy in automotive records. Join our team to enhance your automotive service career.

Qualifications

• Strong problem-solving skills in automotive service.
• Ability to maintain and record accurate automotive records.
• Excellent customer service and communication skills.

Responsibilities

• Responsible for ascertaining automotive problems and providing estimates.
• Prepares repair orders and maintains customer rapport.
• Updates job knowledge through educational opportunities.

Skills

Equipment Maintenance

Problem Solving

Customer Service

Product Knowledge

Safety Management

Job description

Bertera Auto Group in Chicopee, Massachusetts, is seeking an Automotive Service Writer Advisor to manage customer interactions and oversee service estimates. The ideal candidate will possess strong problem-solving skills and a commitment to quality service.

This role involves preparing repair orders, maintaining customer rapport, and ensuring accuracy in automotive records. Join our team to enhance your automotive service career.