Automotive Service Advisor | Elevate Customer Experience

Team Gillman; Tennessee; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health benefits

Company-paid life insurance

Paid vacation and holiday leave

401(k) retirement plan with company matching

Employee discounts

Job summary

Team Gillman is seeking an experienced Automotive Service Advisor in Tennessee. This role requires a minimum of 3 years of experience and a passion for customer service. Responsibilities include greeting customers, managing repair needs, providing accurate repair estimates, and maintaining customer satisfaction. The position offers competitive compensation and comprehensive health benefits, including medical, dental, and 401(k) retirement plan with matching. Join us to create a lasting impact on customer experiences in our family-owned dealership.

Qualifications

• 3+ years of experience in automotive service advising.
• Ability to communicate effectively with both customers and technicians.
• Strong customer relationship-building skills.

Responsibilities

• Greet customers and listen to their needs.
• Translate repair requirements to technicians.
• Provide customers with repair estimates and updates.
• Manage sales of extended warranties.

Skills

Customer service excellence

Communication skills

Repair and maintenance knowledge

Job description

Team Gillman is seeking an experienced Automotive Service Advisor in Tennessee. This role requires a minimum of 3 years of experience and a passion for customer service. Responsibilities include greeting customers, managing repair needs, providing accurate repair estimates, and maintaining customer satisfaction. The position offers competitive compensation and comprehensive health benefits, including medical, dental, and 401(k) retirement plan with matching. Join us to create a lasting impact on customer experiences in our family-owned dealership.