Automotive Service Advisor: Elevate Customer Experience

LOU Sobh KIA; Cumming (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Outstanding Pay Plan

401K

Medical, Dental and Vision Insurance

Paid Vacation

Paid Company Holidays

Paid Training

Work-Life Balance

Ongoing Professional Development

Employee Discounts

Family-Friendly and Inclusive Team

Career Growth and Internal Promotions

Custom and Competitive Wage Plan

Job summary

Lou Sobh KIA is seeking an Automotive Service Advisor to join their team in Cumming, Georgia. In this role, you will be the first point of contact for customers, ensuring a positive experience and managing service orders.

Your organizational and communication skills will be key to maintaining high customer satisfaction scores. The position offers various perks including outstanding pay, 401K, and comprehensive insurance.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Clean driving record and valid driver’s license.

Responsibilities

• Oversee service orders and flow of Drive Lane.
• Provide concierge support for all owner inquiries.
• Answer technical questions about vehicle problems.
• Maintain Customer Happiness scores at or above company standards.
• Collaborate with upper management for service department hiring.

Skills

Customer Service

Time Management

Communication Skills

Team Oriented

Organizational Skills

Job description

Lou Sobh KIA is seeking an Automotive Service Advisor to join their team in Cumming, Georgia. In this role, you will be the first point of contact for customers, ensuring a positive experience and managing service orders.

Your organizational and communication skills will be key to maintaining high customer satisfaction scores. The position offers various perks including outstanding pay, 401K, and comprehensive insurance.