Automotive Service Advisor - Elevate Customer Experience

LaFontaine Genesis of Commerce; Commerce Charter Township (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Employee Referral Program

Employee Discounts

Health Benefits

401(k) and Employer Match

Paid Time Off

Job summary

LaFontaine Genesis of Commerce is seeking an Automotive Service Advisor who will be responsible for scheduling service work and selling additional services to customers. This role requires strong problem-solving and communication skills.

Joining a family-oriented company that values community involvement and a positive work environment, this position offers numerous perks, including competitive compensation and a comprehensive benefits package.

Qualifications

• 2 years or more experience in service advisor role.
• Ability to read and comprehend instructions.
• Professional personal appearance required.

Responsibilities

• Schedule service work in the service department.
• Maintain Customer Satisfaction Index rating.
• Communicate with customers to determine mechanical problems.
• Provide estimates for labor and parts.

Skills

Problem Solving

Documentation

Computer Knowledge

Communication Skills

Customer Focus

Positive Attitude

Team Player

Education

High School Diploma or GED

Job description

LaFontaine Genesis of Commerce is seeking an Automotive Service Advisor who will be responsible for scheduling service work and selling additional services to customers. This role requires strong problem-solving and communication skills.

Joining a family-oriented company that values community involvement and a positive work environment, this position offers numerous perks, including competitive compensation and a comprehensive benefits package.