Automotive Service Advisor: Elevate Customer Care

LS Solutions; Las Vegas (NV); On-site; USD 36,000 - 60,000; Full time

Job summary

LS Solutions in Las Vegas seeks a Sales and Service Advisor to promote and sell all products and services, ensuring customer satisfaction through professional communication, accurate documentation, and thoughtful service recommendations.

You will greet customers in person and by phone, listen to concerns, inspect vehicles, provide accurate quotes, update customers on service progress, and review warranties. A professional appearance and commitment to policy compliance are essential.

Qualifications

• Valid driver's license and age 18 or older.
• High school diploma or equivalent.
• Experience as a Service Advisor preferred but not required.
• Professional appearance and process-driven mindset.
• Ability to work Monday through Saturday.

Responsibilities

• Greet customers professionally in person and on the phone.
• Listen to customer concerns, inspect vehicles, and document service needs.
• Recommend appropriate services and communicate additional suggestions clearly.
• Provide accurate quotes, update customers on service progress, and review warranties.
• Follow up post-service to ensure satisfaction and track returns and warranty parts.
• Adhere to company policies and demonstrate customer service excellence.

Skills

Valid driver's license

18+ years old

Customer service oriented

Professional appearance

Mon-Sat availability

Documentation and communication

Education

High school diploma or equivalent

Job description

LS Solutions in Las Vegas seeks a Sales and Service Advisor to promote and sell all products and services, ensuring customer satisfaction through professional communication, accurate documentation, and thoughtful service recommendations.

You will greet customers in person and by phone, listen to concerns, inspect vehicles, provide accurate quotes, update customers on service progress, and review warranties. A professional appearance and commitment to policy compliance are essential.