Automotive Service Advisor: Earning Potential & Benefits

AMSI; Knoxville (TN); On-site; USD 55,000 - 110,000; Full time

Benefits offered by this job

Medical/dental/life insurance

401K plan with matching

Paid Vacation

Paid Training

Employee Vehicle purchase plans

Long term job security

Discounts on products and services

Potential relocation assistance

Rotating Saturdays

Job summary

AMSI is seeking an Automotive Service Advisor in Knoxville to deliver exceptional customer care while coordinating vehicle maintenance and repairs. You will be the primary contact for customers, ensuring a positive service experience and accurate communication with the service team.

The role requires proven service advisory experience, strong communication, and the ability to multitask in a fast-paced automotive environment. Relocation assistance and benefits are available as part of the package.

Qualifications

• Proven experience as a Service Advisor in the automotive industry.
• Excellent communication skills and the ability to build rapport with customers and team members.
• Strong organizational and time management abilities, must be able to handle multiple tasks efficiently.
• Sound technical knowledge of automotive systems and repairs.
• Proficient computer skills and familiarity with automotive software and systems.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Responsibilities

• As a Service Advisor, you will play a pivotal role in providing exceptional customer service.
• You will serve as the primary point of contact for customers, managing their vehicle maintenance and repair needs while delivering a positive experience.

Skills

Service Advisor experience

Communication skills

Customer service

Time management

Attention to detail

Team rapport building

Tools

Automotive software & systems

Job description

AMSI is seeking an Automotive Service Advisor in Knoxville to deliver exceptional customer care while coordinating vehicle maintenance and repairs. You will be the primary contact for customers, ensuring a positive service experience and accurate communication with the service team.

The role requires proven service advisory experience, strong communication, and the ability to multitask in a fast-paced automotive environment. Relocation assistance and benefits are available as part of the package.