Automotive Service & Parts Advisor

Viking Equipment Company of Knoxville, LLC; Morrisville (NC); Vor Ort; USD 45.000 - 55.000; Vollzeit

Benefits dieser Stelle

Great Benefits

Plus Bonus

401K Plan with Company Match

Flexible Spending Account

Paid Holidays & Vacation

Training & Advancement Opportunities

Zusammenfassung

Viking Equipment Company of Knoxville, LLC is seeking a Service Advisor to work one-on-one with customers, guiding them on parts and service options for their equipment. You will leverage in-house training to gain product knowledge and provide friendly, honest guidance, with a focus on excellent customer experiences.

The role offers a competitive compensation package, benefits, and a Monday–Friday schedule (7am–5pm) with opportunities for bonuses.

Qualifikationen

• Experience in automotive or construction industry preferred.
• Excellent customer service, interpersonal, and written communication.
• Strong data entry skills with attention to detail.

Aufgaben

• Greet customers and maintain positive relationships to secure repeat business.
• Consult with technicians about repairs and alternatives to expensive options.
• Schedule service work and supervise administration and warranty.
• Communicate parts needs to the Parts team and ensure accurate service orders.
• Explain technician findings to customers clearly and professionally.
• Manage workload in a fast-paced shop environment.

Kenntnisse

Customer service

Communication

Data entry

Team player

Phone handling

Jobbeschreibung

Viking Equipment Company of Knoxville, LLC is seeking a Service Advisor to work one-on-one with customers, guiding them on parts and service options for their equipment. You will leverage in-house training to gain product knowledge and provide friendly, honest guidance, with a focus on excellent customer experiences.

The role offers a competitive compensation package, benefits, and a Monday–Friday schedule (7am–5pm) with opportunities for bonuses.