Automotive Service Advisor | Earn Commission + Growth

Gee Automotive Group; Irvine (CA); On-site; USD 23,000 - 94,000; Full time

Benefits offered by this job

Employer-subsidized Medical and Dental

Life Insurance

Employee Assistance Program

401(k) plan with company match

Paid Time Off

Job summary

Tuttle-Click Ford Lincoln in Irvine, CA is seeking a motivated Service Advisor to connect customers with technicians, explain services, and provide timely updates. The role emphasizes customer service, relationship-building, and sales performance in a fast-paced dealership environment.

The position offers an hourly + commission pay structure with opportunities to earn through production-based incentives, along with benefits like insurance, 401(k), and paid time off.

Qualifications

• Experience as a Service Advisor in an automotive dealership preferred.
• Strong knowledge of automotive service, repair, and maintenance.
• Excellent customer service and relationship-building skills.

Responsibilities

• Greet customers and listen carefully to vehicle concerns.
• Prepare accurate repair orders and document customer requests.
• Review vehicle maintenance needs and recommended repairs with customers.
• Clearly explain services, pricing, and repair recommendations.
• Keep customers informed throughout the repair process.
• Coordinate with technicians and the Parts Department to ensure efficient workflow.
• Review completed repairs and invoices with customers.
• Follow up with customers and build long-term relationships.
• Handle customer questions and concerns professionally.

Skills

Customer service

Relationship-building

Sales skills

Verbal communication

Written communication

Time management

Dealership systems

Service software

Tools

Dealership management systems

Service software

Job description

Tuttle-Click Ford Lincoln in Irvine, CA is seeking a motivated Service Advisor to connect customers with technicians, explain services, and provide timely updates. The role emphasizes customer service, relationship-building, and sales performance in a fast-paced dealership environment.

The position offers an hourly + commission pay structure with opportunities to earn through production-based incentives, along with benefits like insurance, 401(k), and paid time off.