Automotive Service Advisor — Drive Clear, Customer-First Repairs

Paycom; Fayetteville (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

Lewis Automotive Group in Fayetteville, AR is seeking an Automotive Service Advisor to bridge customers and the service team. You’ll greet customers, document concerns, prepare estimates, obtain approvals, and keep work moving toward delivery.

QUALIFICATIONS include 3-5 years in a service advisory role, ability to explain repairs clearly, strong communication, and valid driver's license. Base+commission compensation with expected $60k-$90k annually.

Qualifications

• 3-5 years of experience as an automotive service advisor or service writer is required.
• Experience preparing repair orders, explaining estimates, obtaining customer approvals, and coordinating with technicians.
• Strong communication, organization, and follow-through in a busy service department.

Responsibilities

• Greet customers, document their concerns, and open accurate repair orders.
• Explain recommended maintenance and repairs in terms customers understand.
• Prepare estimates, obtain approvals, and keep customers updated on timing and cost.
• Coordinate with technicians and parts staff to keep repairs moving.
• Review completed work and invoices before vehicle delivery.
• Follow up with customers and help resolve concerns promptly.

Skills

Automotive service advisor

Job description

Lewis Automotive Group in Fayetteville, AR is seeking an Automotive Service Advisor to bridge customers and the service team. You’ll greet customers, document concerns, prepare estimates, obtain approvals, and keep work moving toward delivery.

QUALIFICATIONS include 3-5 years in a service advisory role, ability to explain repairs clearly, strong communication, and valid driver's license. Base+commission compensation with expected $60k-$90k annually.