Automotive Service Advisor — Delight Customers Daily

Stewarts 2 (Auto Body); Sacramento (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

A customer-focused automotive service center in Sacramento is seeking enthusiastic team members to enhance the customer experience. Ideal candidates are warm, empathetic, and thrive in a fast-paced environment, ensuring each customer feels valued and informed. Strong communication skills and prior customer service experience are preferred. Join our supportive team where every day offers new opportunities to make a positive impact on customers' lives, with training and growth prospects available.

Qualifications

• Strong communication skills to explain clearly.
• Ability to stay calm and focused in busy situations.
• Prior customer service experience is a plus.

Responsibilities

• Greet customers warmly and make them feel valued.
• Listen to customer concerns and communicate solutions.
• Schedule and confirm appointments efficiently.
• Provide updates throughout the service process.
• Proactively suggest helpful services to customers.

Skills

Strong communication skills

Problem-solving mindset

Excellent organization

Ability to connect with people

Professional and reliable attitude

Job description

A customer-focused automotive service center in Sacramento is seeking enthusiastic team members to enhance the customer experience. Ideal candidates are warm, empathetic, and thrive in a fast-paced environment, ensuring each customer feels valued and informed. Strong communication skills and prior customer service experience are preferred. Join our supportive team where every day offers new opportunities to make a positive impact on customers' lives, with training and growth prospects available.