Automotive Service Advisor — Customer & Tech Liaison
Fort Collins Muffler & Automotive
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Job summary
Fort Collins Muffler & Automotive is seeking an Automotive Service Advisor to serve as the primary liaison between customers and our automotive technicians. You will greet customers, actively listen to their vehicle concerns, translate those needs into actionable work orders, prepare estimates and communicate recommended maintenance and repair services.
You will ensure a seamless, trust-driven service experience and help drive accurate, timely communication across the service team in a busy shop
Responsibilities
- Greet customers, listen to vehicle concerns, and translate into actionable work orders for technicians.
- Prepare estimates and communicate recommended maintenance and repairs.
Job description
Fort Collins Muffler & Automotive is seeking an Automotive Service Advisor to serve as the primary liaison between customers and our automotive technicians. You will greet customers, actively listen to their vehicle concerns, translate those needs into actionable work orders, prepare estimates and communicate recommended maintenance and repair services.
You will ensure a seamless, trust-driven service experience and help drive accurate, timely communication across the service team in a busy shop
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