Automotive Service Advisor: Customer Growth & Perks

Bob King Automotive Group; Winston-Salem (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee Appreciation Program

401K with match

Medical Benefits

PTO after 31 days

Job summary

A family-owned automotive group in Winston-Salem is seeking an Automotive Service Advisor. This role requires excellent communication skills and previous automotive experience, particularly in a dealership environment. You will greet customers, assess service needs, and ensure prompt service. The ideal candidate will demonstrate strong multitasking abilities and a commitment to customer satisfaction. This position not only offers a supportive work environment but also opportunities for growth and long-term career potential.

Qualifications

• Experience in dealership or equivalent automotive industry required.
• Demonstrated ability to manage multiple computer systems at once.
• Fantastic communication skills with customers.

Responsibilities

• Ensure customers receive prompt and courteous service.
• Manage the customer's experience and maintain communication.
• Assist in explaining vehicle problems and order parts as needed.

Skills

Customer perception and experience

Time management skills

Organizational skills

Excellent communication skills

Job description

A family-owned automotive group in Winston-Salem is seeking an Automotive Service Advisor. This role requires excellent communication skills and previous automotive experience, particularly in a dealership environment. You will greet customers, assess service needs, and ensure prompt service. The ideal candidate will demonstrate strong multitasking abilities and a commitment to customer satisfaction. This position not only offers a supportive work environment but also opportunities for growth and long-term career potential.