Automotive Service Advisor: Customer‑Focused Repair & Estimates

Lithia Chrysler Dodge Jeep Ram Fiat of Bryan College Station; Bryan (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Job summary

Lithia Chrysler Dodge Jeep Ram Fiat of Bryan College Station is seeking a customer-focused Service Advisor to thrive in a fast-paced dealership environment. You will greet guests, identify concerns, and coordinate with technicians to deliver transparent service experiences.

Strong communication and organizational skills are essential for success. This role offers advancement within Lithia & Driveway, a comprehensive benefits package, and a competitive compensation structure geared toward

Qualifications

• 1+ years of Service Advisor experience in an automotive dealership environment.
• Strong customer service and relationship-building skills.
• Excellent communication and follow-up abilities.
• Ability to multitask in a fast-paced service drive.

Responsibilities

• Greet customers, identify vehicle concerns, and recommend maintenance and repair services.
• Act as liaison between customers and technicians to communicate repair needs clearly.
• Prepare accurate repair estimates including labor, parts and warranty considerations.
• Write and manage repair orders with detailed customer records.
• Keep customers informed with timelines, costs, and service updates.

Skills

Customer service

Communication

Multitasking

Time management

Teamwork

Education

High school diploma

Job description

Lithia Chrysler Dodge Jeep Ram Fiat of Bryan College Station is seeking a customer-focused Service Advisor to thrive in a fast-paced dealership environment. You will greet guests, identify concerns, and coordinate with technicians to deliver transparent service experiences.

Strong communication and organizational skills are essential for success. This role offers advancement within Lithia & Driveway, a comprehensive benefits package, and a competitive compensation structure geared toward