Automotive Service Advisor — Customer‑Focused Growth Role
Northside Auto
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Benefits offered by this job
Job summary
Northside Auto is looking for an Automotive Service Advisor in Watertown, WI. In this role, you will connect customers with our technicians, ensuring every vehicle gets top-notch service while delivering excellent customer experiences.
Applicants should have a high school diploma, strong customer service abilities, and be able to thrive in a fast-paced environment. Join our team to contribute to our legacy of quality automotive care and enjoy comprehensive benefits.
Qualifications
- Automotive experience preferred.
- Friendly demeanor for customer service.
- Ability to use service management software.
Responsibilities
- Greet customers and assess their automotive service needs.
- Provide detailed explanations of services and repair options.
- Schedule appointments and manage service workflow efficiently.
- Maintain records of customer interactions and service history.
- Communicate with technicians for timely service completion.
- Follow up with customers post-service to ensure satisfaction.
- Upsell additional services based on needs.
- Stay updated on automotive technology.
Skills
Education
Job description
Northside Auto is looking for an Automotive Service Advisor in Watertown, WI. In this role, you will connect customers with our technicians, ensuring every vehicle gets top-notch service while delivering excellent customer experiences.
Applicants should have a high school diploma, strong customer service abilities, and be able to thrive in a fast-paced environment. Join our team to contribute to our legacy of quality automotive care and enjoy comprehensive benefits.
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