Automotive Service Advisor — Customer-Focused, Career Growth

Blain's Farm & Fleet (Blain Supply, Inc.); Urbana (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical & Dental

Vision

Disability Insurance

Life Insurance

Pet Insurance

Holidays off

Leadership Training

Associate Discount

Internal Recognition

401(k) Match

ASE Testing

Job summary

Blain’s Farm & Fleet in Urbana, IL seeks a Service Advisor to perform automotive services and deliver quality customer service. Associates receive training to reach Level I status and will engage in a sales-focused environment to assist customers with purchases.

The position offers strong benefits after 91 days, weekend premium pay of $2.50/hr, base pay up to $17.75/hr, and growth opportunities including ASE testing and a company 401(k) match.

Qualifications

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Ability to read and speak English.
• Ability to effectively communicate with customers and coworkers.
• Must be 18 years of age or older.
• Prior auto repair experience is preferred.
• Prior retail experience preferred.

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

Great communication skills

Pre-employment drug screening & bg

Read and speak English

Communicate with customers & Cowor

18 years or older

Auto repair experience preferred

Retail experience preferred

Tools

VAST system

Job description

Blain’s Farm & Fleet in Urbana, IL seeks a Service Advisor to perform automotive services and deliver quality customer service. Associates receive training to reach Level I status and will engage in a sales-focused environment to assist customers with purchases.

The position offers strong benefits after 91 days, weekend premium pay of $2.50/hr, base pay up to $17.75/hr, and growth opportunities including ASE testing and a company 401(k) match.