Automotive Service Advisor: Customer Experience Pro

Hireology; Tinley Park (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Paid vacation

Flexible work hours

Medical, dental, and vision

401K

Closed Sundays

Job summary

International Autos Group in Illinois is seeking a friendly, detail‑oriented customer service representative to join our busy dealership. You will greet customers, relay information between technicians and clients, and ensure a smooth, positive experience from arrival to departure.

We offer paid training, flexible hours, and a benefits package while you grow with a company that promotes from within. No prior dealership experience is required, just honesty, organization, and a drive to improve

Qualifications

• Honesty and integrity in all customer interactions.
• Ability to stay organized in a fast-paced dealership.
• Strong communication with customers and technicians.
• A desire to grow professionally within the company.

Responsibilities

• Ensure customers receive prompt, courteous service at check-in and throughout the visit.
• Serve as liaison between technicians and customers to convey updates clearly.
• Own the customer experience by handling follow-ups and related tasks.
• Maintain positive impressions and help achieve service KPIs.
• Provide information to customers about vehicle service needs and related options.

Skills

Customer service

Communication

Organization

Job description

International Autos Group in Illinois is seeking a friendly, detail‑oriented customer service representative to join our busy dealership. You will greet customers, relay information between technicians and clients, and ensure a smooth, positive experience from arrival to departure.

We offer paid training, flexible hours, and a benefits package while you grow with a company that promotes from within. No prior dealership experience is required, just honesty, organization, and a drive to improve