Service Advisor Automotive experience Required

Autos Of Chicago; Arlington Heights (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Health insurance

Job summary

A leading automotive service provider in Arlington Heights is seeking an experienced Automotive Service Advisor. The role involves greeting customers, assessing service needs, writing repair orders, upselling services, and ensuring high levels of customer satisfaction. Ideal candidates have a minimum of 2 years experience in a dealership and possess strong communication skills. Join a dynamic team with great benefits including health insurance and a flexible schedule.

Qualifications

• Minimum 2+ years experience as an Automotive Service Advisor is required.
• Must have dealership experience.
• Basic automotive knowledge including diagnostics, maintenance, and repair flow.

Responsibilities

• Greet customers and accurately assess service needs.
• Write repair orders and explain recommended services.
• Communicate with technicians regarding diagnostics and repair status.
• Upsell maintenance and repair services ethically.
• Ensure accurate documentation and billing.

Skills

Strong communication skills

Customer service

Ability to handle a fast-paced environment

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Health insurance

Autos of Chicago is seeking an experienced Automotive Service Advisor to join our growing service department. This role is ideal for a professional advisor who understands dealership operations, customer communication, and how to drive service sales while maintaining high CSI.

***Experience Required - Dealer Track Experience Required***

Responsibilities

• Greet customers and accurately assess service needs
• Write repair orders and clearly explain recommended services
• Communicate with technicians regarding diagnostics and repair status
• Upsell maintenance and repair services ethically and professionally
• Maintain strong customer relationships and high CSI scores
• Ensure accurate documentation and billing
• Follow dealership processes and compliance standards

Requirements

• Minimum 2+ years experience as an Automotive Service Advisor (required)
• Dealership experience strongly
• Strong communication and customer service skills
• Ability to handle a fast-paced environment
• Basic automotive knowledge (diagnostics, maintenance, repair flow)
• Valid driver’s license