Service Advisor

Penske Automotive Group, Inc.; Lakeway (TX); In loco; USD 48.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health care options (medical, dental,

Vision

401k retirement plan with companymatch

Training and career growth

Values-driven culture

Descrizione del lavoro

Lexus of Lakeway, a Penske Automotive Group dealership, is seeking an Automotive Service Advisor to join our team and deliver extraordinary customer experiences.

As the liaison between the customer and the service department, you will schedule appointments, review service history, explain maintenance needs, and provide accurate cost estimates. We offer a Fortune 500 environment with comprehensive benefits and growth opportunities.

Competenze

• Experience in automotive service advisory or customer-facing service.
• Ability to explain maintenance and repairs clearly to customers.
• Strong interpersonal skills and professionalism.

Mansioni

• Liaise between customers and the service department.
• Schedule service appointments and review service history.
• Relay maintenance and repair information to customers with clarity.
• Provide accurate cost estimates to customers.

Conoscenze

Customer service

Communication

Team player

Organization

Descrizione del lavoro

Lexus of Lakeway, a Penske Automotive Group dealership, is looking for an Automotive Service Advisor to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the \"Best Dealerships to Work For.\"




• Proudly named to Glassdoor's Best Places to Work




• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.




• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.




• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.




• Friendliness, enthusiasm, reliability, with a positive \"team-player\" attitude.




• Excellent communication, interpersonal, and organizational skills.




• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.




• Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.




• Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.




• Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 38336

Position Code: 742701

Type: Full-time

Dealership: Lexus of Lakeway

Location Address: 108 Ranch Rd 620 S

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.