Automotive Service Advisor — Customer-Centric & Tech-Savvy

Albemarle Chrysler Jeep Dodge Ram; Albemarle (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement savings plan with company matching

Employee discounts on vehicle servicing

Job summary

Albemarle Chrysler Jeep Dodge Ram in Albemarle, North Carolina, is looking for a dedicated Service Advisor to join our automotive service team. The ideal candidate will possess exceptional communication skills and the ability to address customer service needs effectively. Responsibilities include coordinating vehicle services, documenting service requests, and advising customers on necessary repairs.

In addition to a competitive salary with incentives, we offer health, dental, and vision insurance, as well as opportunities for professional growth. If you have a passion for cars and customer service, apply today!

Qualifications

• Experience as a service advisor or similar role, preferably in the automotive industry.
• Strong automotive technology knowledge.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the primary point of contact for customers requiring automotive services.
• Document customer complaints and service requests.
• Advise customers on maintenance and repair work.

Skills

Customer service experience

Knowledge of automotive technology

Interpersonal communication

Multitasking and prioritization

Proficient in service software

Job description

Albemarle Chrysler Jeep Dodge Ram in Albemarle, North Carolina, is looking for a dedicated Service Advisor to join our automotive service team. The ideal candidate will possess exceptional communication skills and the ability to address customer service needs effectively. Responsibilities include coordinating vehicle services, documenting service requests, and advising customers on necessary repairs.

In addition to a competitive salary with incentives, we offer health, dental, and vision insurance, as well as opportunities for professional growth. If you have a passion for cars and customer service, apply today!