Automotive Service Advisor – Customer-Centric Growth Path

Genes 112 Auto Service Center

Village of Patchogue (NY)

In loco

USD 42.000 - 56.000

Tempo pieno

6 giorni fa
Candidati tra i primi

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Vantaggi offerti da questo lavoro

401(k)
Employee discounts
Paid time off
401(k) matching
Bonus based on performance
Competitive salary
Training & development

Descrizione del lavoro

Gene's 112 Auto Service Center in Patchogue, NY, is seeking a customer-focused Service Advisor. The role supports a family-owned shop serving all makes and models, with a Monday–Friday schedule and a strong emphasis on customer service.

Prior automotive service experience is preferred, and sales experience is a plus, with opportunities to grow into a confident advisor. The successful candidate will be able to explain repair needs, work with technicians, manage appointments, and maintain accurate

Competenze

  • Must have customer service mindset and strong communication skills.
  • Understanding of automotive repair terminology and processes.
  • Experience in an automotive service environment is preferred.

Mansioni

  • Greet customers and be the primary point of contact during vehicle service.
  • Schedule appointments and help manage daily shop workflow.
  • Prepare repair orders and document customer concerns accurately.
  • Communicate with technicians about inspections, diagnoses, and repair recommendations.
  • Explain services clearly and prioritize for the customer.
  • Prepare estimates and obtain authorizations, update customers.

Conoscenze

Customer service
Communication
Repair process knowledge

Strumenti

Shop management system
Computer skills

Descrizione del lavoro

Gene's 112 Auto Service Center in Patchogue, NY, is seeking a customer-focused Service Advisor. The role supports a family-owned shop serving all makes and models, with a Monday–Friday schedule and a strong emphasis on customer service.

Prior automotive service experience is preferred, and sales experience is a plus, with opportunities to grow into a confident advisor. The successful candidate will be able to explain repair needs, work with technicians, manage appointments, and maintain accurate

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