Automotive Service Advisor | Customer Care & Scheduling

Richardsonmotors; Dubuque (IA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

401K retirement plan with generous company match

Company-sponsored health care

Paid vacation and holidays

Life and Disability insurance

Employee discount on vehicle service

Opportunities for Advancement

Job summary

Richardson Motors in Dubuque, Iowa is seeking motivated Service Advisors to join their team. With a focus on customer service, the role involves greeting customers, managing paperwork, and consulting with mechanics on repairs. Ideal candidates will have experience in customer service, retail, or hospitality. Compensation includes base salary plus commission, 401K with company match, health care benefits, and opportunities for advancement.

Qualifications

• Experience in customer service and related fields is a plus.

Responsibilities

• Greeting customers and preparing paperwork for vehicle services.
• Consulting with mechanics on necessary repairs.
• Providing in-depth information about service options to customers.
• Managing workflow and schedule at the dealership.
• Maintaining positive customer relationships for repeat business.

Skills

Customer Service

Retail experience

Restaurant experience

Hospitality experience

Job description

Richardson Motors in Dubuque, Iowa is seeking motivated Service Advisors to join their team. With a focus on customer service, the role involves greeting customers, managing paperwork, and consulting with mechanics on repairs. Ideal candidates will have experience in customer service, retail, or hospitality. Compensation includes base salary plus commission, 401K with company match, health care benefits, and opportunities for advancement.