Automotive Service Advisor - Competitive Pay & Benefits

Sun Auto Tire & Service; El Paso (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Above average pay

Paid vacation

Paid holidays

Medical, Dental, Vision plans

401(k) plan

Job summary

Martin Tire is hiring a Sales and Service Advisor in El Paso, TX. The role focuses on selling and promoting automotive services while upholding store standards. Compensation ranges from $40K to $60K based on experience.

Greet customers, document concerns, quote accurately, and keep customers informed. Experience is helpful but not required; valid driver's license and ability to work Mon–Sat are expected.

Qualifications

• Must be at least 18 years of age.

Responsibilities

• Greet customers promptly in person and over the phone using standardized customer service techniques.
• Listen to and document customer concerns; inspect the vehicle and reference service history to identify needs.
• Recommend services and clearly communicate additional recommendations from the technician to help customers decide; document all recommendations.
• Promote the sale of services, parts, and accessories by showing understanding of product and service requirements.
• Provide the customer with an accurate quote including cost and time, and give updates on service status throughout the day.
• Follow procedures when cashing out the ticket, review the multi-point inspection, and explain warranties.

Skills

Customer service

Sales

Communication

Job description

Martin Tire is hiring a Sales and Service Advisor in El Paso, TX. The role focuses on selling and promoting automotive services while upholding store standards. Compensation ranges from $40K to $60K based on experience.

Greet customers, document concerns, quote accurately, and keep customers informed. Experience is helpful but not required; valid driver's license and ability to work Mon–Sat are expected.