Automotive Service Advisor - Build Lasting Relationships

LaFontaine Ford Lansing; Lansing (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Employee Discounts

401(k) with Employer Match

Paid Time Off

Health Benefits

Job summary

LaFontaine Ford Lansing is seeking an Automotive Service Advisor to join its team. The ideal candidate will be responsible for scheduling service work and selling additional services while ensuring customer satisfaction.

Join a reputable company dedicated to family values and community involvement, offering a competitive compensation package along with various benefits. If you have strong communication skills and a customer-focused attitude, we want to hear from you!

Qualifications

• Prior knowledge on Ford products.
• High School Diploma or GED required.
• Ability to read and comprehend instructions.

Responsibilities

• Schedule service work in the service department.
• Sell additional services to customers.
• Maintain Customer Satisfaction Index (CSI) rating.
• Greet customers in a friendly and professional manner.
• Provide estimates for labor and parts.

Skills

Ford product knowledge

Reynolds & Reynolds

Problem Solving

Repair Order Entry

Web navigation

Customer focused

Positive Attitude

Team Player

Education

High School Diploma or GED

Tools

Computers

Job description

LaFontaine Ford Lansing is seeking an Automotive Service Advisor to join its team. The ideal candidate will be responsible for scheduling service work and selling additional services while ensuring customer satisfaction.

Join a reputable company dedicated to family values and community involvement, offering a competitive compensation package along with various benefits. If you have strong communication skills and a customer-focused attitude, we want to hear from you!