Automotive Service Advisor | Base + Commission - Olympia Subaru

Gee Automotive Companies; Olympia (WA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Medical and Dental insurance

Company-paid Life Insurance

401(k) with Company Match

Paid Time Off (PTO)

Employee pricing on parts, service, &

vehicles

Telehealth

Job summary

Olympia Subaru is seeking an experienced Automotive Service Advisor to support the service drive and deliver a high‑quality experience from write‑up to delivery.

You will greet customers, write repair orders, coordinate with technicians, and communicate timelines and costs clearly. The role offers competitive hourly pay plus commission, comprehensive benefits, and growth opportunities within fixed operations.

Qualifications

• Experience in service/advising or customer service preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and professionalism.

Responsibilities

• Greet customers and assess service needs.
• Write and manage repair orders from start to finish.
• Recommend repairs and maintenance based on technician findings.
• Communicate timelines, updates, and costs clearly.
• Coordinate with technicians to ensure accurate and timely repairs.
• Handle escalations and customer concerns professionally.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Job description

Looking for a role where your experience, organization, and customer service skills directly impact both customer satisfaction and your earning potential? This is an opportunity to join a high‑volume Subaru service department where performance, professionalism, and teamwork drive success.Olympia Subaru is seeking an experienced Automotive Service Advisor to support our service drive and deliver a high‑quality experience from write‑up to delivery.Why Join Olympia Subaru?High‑volume service department with consistent workflow and opportunityWork alongside experienced technicians and leadershipPerformance‑driven environment with strong earning potentialStable dealership with a reputation for customer satisfactionOpportunity for long‑term growth in fixed operationsPosition OverviewAs a Automotive Service Advisor, you will manage customer repair orders, recommend services, and ensure efficient communication between customers and technicians. This role focuses on complex repair work, diagnostics coordination, and customer relationships.Automotive Service Advisor Job ResponsibilitiesGreet customers and assess service needsWrite and manage repair orders from start to finishRecommend repairs and maintenance based on technician findingsCommunicate timelines, updates, and costs clearlyCoordinate with technicians to ensure accurate and timely repairsHandle escalations and customer concerns professionallyEnsure all documentation and billing are accurateSchedule: Monday – Saturday (Schedule Varies)Automotive Service Advisor Compensation and BenefitsCompetitive hourly + commission/production-based pay structureIn addition, we offer:Employer-subsidized Medical and Dental insurance, with comprehensive coverage optionsCompany-Paid Life Insurance, Employee Assistance Plan, and text-based TelehealthA variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family401(k) with Company MatchGenerous Paid Time Off that begins accruing from Day 1Exclusive employee pricing for you and your family on parts, service, and vehiclesAutomotive Service Advisor QualificationsPrior accounts payable, accounts receivable, or accounting support experience preferredPrevious receptionist or customer service experience a plusStrong attention to detail and organizational skillsAbility to manage multiple tasks in a fast‑paced environmentBasic to intermediate proficiency in Microsoft Office (Excel preferred)Strong communication and professionalismExperience with dealership systems (CDK or similar) is a plusCorporate Hiring Requirements: Must be at least 18 years of age, have a valid driver’s license, maintain an acceptable driving record, and be able to pass a background check and drug screening.Ready to Take the Next Step?If you’re looking for a stable, multi‑functional role where you can grow your skills in both accounting and business operations, apply today and take the next step in your career.