Automotive Service Advisor | Base + Commission - Olympia Subaru

Olympia Kia; Olympia (WA); On-site; USD 67,000 - 112,000; Full time

Benefits offered by this job

Medical and Dental insurance

Life Insurance

401(k) with Company Match

Paid Time Off

Employee pricing on parts and vehicles

Job summary

Olympia Subaru in Olympia, WA seeks an Automotive Service Advisor to manage the service drive, write repair orders, and communicate with customers from intake to delivery. This role focuses on complex repairs, diagnostics coordination, and strengthening customer relationships.

Ideal for those with accounting support or reception experience, with strong organizational and Excel skills. The position offers a competitive hourly rate plus commission/production-based pay, plus comprehensive benefits

Qualifications

• Prior accounts payable, accounts receivable, or accounting support experience preferred.
• Previous receptionist or customer service experience a plus.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic to intermediate proficiency in Microsoft Office (Excel preferred).
• Strong communication and professionalism.
• Experience with dealership systems (CDK or similar) is a plus.

Responsibilities

• Greet customers and assess service needs.
• Write and manage repair orders from start to finish.
• Recommend repairs and maintenance based on technician findings.
• Communicate timelines, updates, and costs clearly.
• Coordinate with technicians to ensure accurate and timely repairs.
• Handle escalations and customer concerns professionally.
• Ensure all documentation and billing are accurate.

Skills

Accounts payable/receivable

Customer service

Microsoft Excel

Organizational skills

Communication

Tools

CDK" or similar dealership systems

Job description

Automotive Service Advisor | Base + Commission - Olympia Subaru# Automotive Service Advisor | Base + Commission - Olympia SubaruOlympia Subaru - Olympia, WA 98502## OverviewSalary Range$6,000.00 - $10,000.00 Commission/monthPosition TypeFull TimeCategoryService## DescriptionLooking for a role where your experience, organization, and customer service skills directly impact both customer satisfaction and your earning potential? This is an opportunity to join a high‐volume Subaru service department where performance, professionalism, and teamwork drive success.Olympia Subaru is seeking an experienced **Automotive Service Advisor** to support our service drive and deliver a high‐quality experience from write‐up to delivery.**Why Join Olympia Subaru?*** High‐volume service department with **consistent workflow and opportunity*** Work alongside experienced technicians and leadership* Performance‐driven environment with **strong earning potential*** Stable dealership with a reputation for **customer satisfaction*** Opportunity for **long‐term growth in fixed operations****Position Overview**As a Automotive Service Advisor, you will manage customer repair orders, recommend services, and ensure efficient communication between customers and technicians. This role focuses on **complex repair work, diagnostics coordination, and customer relationships**.***Automotive Service Advisor Job Responsibilities**** Greet customers and assess service needs* Write and manage repair orders from start to finish* Recommend repairs and maintenance based on technician findings* Communicate timelines, updates, and costs clearly* Coordinate with technicians to ensure accurate and timely repairs* Handle escalations and customer concerns professionally* Ensure all documentation and billing are accurate**Schedule:** Monday – Saturday (Schedule Varies)***Automotive Service Advisor Compensation and Benefits**** **Competitive hourly + commission/production-based pay structure**In addition, we offer:* Employer-subsidized Medical and Dental insurance, with comprehensive coverage options* Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth* A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family* 401(k) with Company Match* Generous Paid Time Off that begins accruing from Day 1* Exclusive employee pricing for you and your family on parts, service, and vehicles## Qualifications***Automotive Service Advisor Qualifications**** Prior **accounts payable, accounts receivable, or accounting support experience** preferred* Previous receptionist or customer service experience a plus* Strong attention to detail and organizational skills* Ability to manage multiple tasks in a fast‐paced environment* Basic to intermediate proficiency in **Microsoft Office (Excel preferred)*** Strong communication and professionalism* Experience with dealership systems (CDK or similar) is a plus*Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver’s license, maintain an acceptable driving record, and be able to pass a background check and drug screening.*## **Ready to Take the Next Step?**If you’re looking for a stable, multi‐functional role where you can grow your skills in both accounting and business operations, **apply today** and take the next step in your career.