Automotive Service Advisor

Tantillo Auto Group; Town of Riverhead (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Life Insurance

Medical & Dental plan

401(k)

Paid Vacation

Job summary

Riverhead Hyundai is seeking a motivated Service Advisor to greet customers, discuss service options, and document requested services. The role involves keeping customers updated on timelines, costs, and any changes, and ensuring a smooth handoff of vehicles after service completion.

Role includes concierge support for owner inquiries, building lasting customer relationships, and coordinating with the Hyundai dealer network.

Qualifications

• Greet customers and assist with inquiries.
• Consult with customers on service specials.
• Document declined services and follow up on future considerations.
• Keep customers informed on completion times and costs.
• Ensure customer concerns are addressed at delivery.

Responsibilities

• Provide concierge support for owner inquiries by phone or in person.
• Build strong relationships with customers.
• Collaborate with Hyundai Dealer and Reynolds.
• Submit Warranty Claims.

Skills

Customer Service

Communication

Sales

Job description

Riverhead Hyundai, AUTOMOTIVE SERVICE ADVISOR - Service Writer - Service Consultant -

Move Up In Your Career Today!

Full-Time Position - Experience Preferred but not necessary.

Willing to train the right person. we need Service Advisors now to keep up with high customer demand. Service Advisor for this Full-time Position. This opportunity is a real earning potential.

Service Advisor - Job Responsibilities:

• Greet customers and assist them with any inquiries.
• Consult with customer on applicable service specials
• Document services declined and ask for follow-up on future service considerations
• Keep customer informed on completion times, service expenses, and possible changes
• Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed
• Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
• Build strong relationships with the customers
• Work with Hyundai Dealer and Reynolds
• Submit Warranty Claims

• Potential Income - Up to $75K!
• Life Insurance
• Medical & Dental plan
• 401(k)
• Paid Vacation

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.