Automotive Service Advisor / Writer

Joseph Airport Hyundai; Vandalia (OH); On-site; USD 80,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid vacation and holidays

401(k) with company match

Ongoing training and career advancement

Company outings and functions

Job summary

Vadenchevroletpooler is looking for a motivated Service Advisor to join our team in Vandalia, Ohio. The ideal candidate will excel in a fast-paced environment, offering exceptional customer service while managing vehicle concerns.

With compensation ranging from $80,000 to $130,000 annually, this role requires previous Service Advisor experience and a valid driver's license. We offer medical, dental, and vision insurance, as well as ongoing training and career advancement opportunities.

Qualifications

• Previous experience as a Service Advisor is required.
• Automotive dealership experience, especially with import brands, is a plus.
• Must have a valid driver's license and acceptable driving record.

Responsibilities

• Greet customers and accurately document vehicle concerns.
• Recommend maintenance and repair services based on guidelines.
• Prepare repair orders and provide cost estimates.
• Communicate repair status and completion timelines to customers.
• Coordinate with technicians for efficient workflow.
• Review completed repairs with customers.

Skills

Customer service skills

Communication skills

Organizational skills

Proficiency with Reynolds & Reynolds

Proficiency with X-Time

Job description

Competitive Individual and Total Shop Performance Compensation $80,000 - $130,000 Annually

Job Intro

Are you currently working as a Service Advisor? Are you a top performer? Are you earning in excess of $100,000 per year? Joseph Airport Hyundai is seeking an experienced, customer-focused Service Advisor to join our high-volume Hyundai service department. The ideal candidate is organized, professional, and capable of managing multiple tasks while delivering exceptional service. Why Joseph Airport Hyundai? Reputation for Excellence: We’re known for integrity, transparency, and top-tier customer service. State-of-the-Art Facility Supportive Culture: We invest in our people with ongoing training and career development. Hyundai Assurance & Lifetime Warranty: Our service team supports programs that build long-term customer trust.

Job Description

Greet customers and accurately document vehicle concerns; recommend maintenance and repair services based on manufacturer guidelines and vehicle inspections, and more.

Benefits

• Competitive Individual and total shop performance compensation.
• $80,000 - $130,000 annually.
• Medical, dental, and vision insurance.
• Paid vacation and holidays.
• 401(k) with company match.
• Ongoing training and career advancement opportunities.
• Company outings and functions.

Responsibilities

• Greet customers and accurately document vehicle concerns.
• Recommend maintenance and repair services based on manufacturer guidelines and vehicle inspections.
• Prepare repair orders and provide cost estimates.
• Communicate repair status and completion timelines to customers.
• Coordinate with technicians to ensure efficient workflow.
• Review completed repairs with customers and explain services performed.{"-item"}
• Maintain high levels of customer satisfaction and retention.

Requirements

• Previous Service Advisor experience required.
• Automotive dealership experience, especially with import brands, is a plus.
• Strong customer service and communication skills.
• Ability to work in a fast-paced, high-volume environment.
• Proficiency with Reynolds & Reynolds and X-Time helpful.
• Valid driver's license and acceptable driving record.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.