Automotive Service Advisor

Hireology; Town of Brookfield (WI); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Salary plus commission

Paid training

Medical & dental insurance

401K with employer match

Paid vacation

Employee discounts

Job summary

Hireology in Wisconsin is seeking a Professional in customer service who thrives in a team environment and has a winning mindset. You will contribute to customer satisfaction metrics and participate in ongoing training to stay certified.

This role features a base salary with commission, a strong benefits package including medical and dental insurance, 401(k) match, paid vacation, and opportunities for growth. A positive, team-focused attitude is essential.

Qualifications

• Must be open to learning and being coached.
• High ethical standards and strong attention to details.
• Excellent customer service, communication, and decision-making skills.
• Computer proficient, a good work ethic and professional appearance.
• Able to prioritize tasks and have good time management skills.
• Must be a team player with a positive attitude and a smile.
• Valid driver's license.

Responsibilities

• Provide exceptional customer service tracked by manufacturer CSI/NPS scores
• Complete manufacturer training to stay certified
• Ensure proper work flow and scheduling execution
• R/O Management
• Internal/Used Car reconditioning
• Technician productivity
• Warranty booking
• Rental Fleet Management

Skills

Customer service

Communication

Time management

Team player

Attention to detail

Decision making

Driver's license

Job description

What We're Looking For:

We want a candidate that is a Professional in customer service who thrives in a team environment, cares about customer service, has a winning mindset and works to be better every day!

We Offer:

• $50,000 - $100,000 SALARY PLUS COMMISSION
• INCENTIVE BASED PAY PLAN WITH NO LIMIT
• Paid Training Program
• Immediate impact - quick on-boarding
• Major Medical & Dental Insurance
• 401 K w/ Employer Match
• Paid Vacation
• Employee discounts on vehicles and more
• Monthly employee recognition
• 5-day work week, closed on Sundays
• Opportunity to grow and advance!

Responsibilities:

• Provide exceptional customer service tracked by manufacturer CSI/NPS scores
• Complete manufacturer training to stay certified
• Ensure proper work flow and scheduling execution
• R/O Management
• Internal/Used Car reconditioning
• Technician productivity
• Warranty booking
• Rental Fleet Management

Qualifications:

• Must be open to learning and being coached
• High ethical standards and strong attention to details
• Excellent customer service, communication, and decision-making skills
• Computer proficient, a good work ethic and professional appearance
• Able to prioritize tasks and have good time management skills
• Most importantly must be a team player witha goodattitude and cant be afraid to smile!
• Valid driver's license

Terms

We are an Equal Opportunity Employer