Automotive Service Advisor

AAMCO Transmissions and Total Car Care; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Incentive programs

Ongoing training

Weekday schedule (Mon–Fri)

Growth opportunities

Job summary

AAMCO Transmissions and Total Car Care in Tempe, AZ is seeking an experienced Automotive Service Manager to lead day-to-day operations, drive sales, and coordinate the technical team. You will engage customers, manage workflow, order parts, and ensure high quality service.

The ideal candidate has 2–5+ years in automotive management, excellent closing skills, and a strong commitment to customer relationships. This role offers weekday hours with no weekends and growth opportunities.

Qualifications

• Minimum of 2-5+ years of automotive management experience.
• Excellent closing skills.
• Strong commitment to customer service and relationship building.
• Ability to communicate with high-level interpersonal skills.
• Capable of multi-tasking in a fast-paced environment.
• Coachable, honest and goal-oriented team player.
• Must have a valid driver's license.

Responsibilities

• Engage and consult incoming customers to generate and close sales.
• Meet, greet and recommend services to customers.
• Manage technician workflow and repair status.
• Order parts and manage inventory.
• Deliver high levels of customer service and quality control across operations.

Skills

Automotive management

Closing skills

Customer service

Interpersonal skills

Multi-tasking

Team player

Driver's license

Job description

We are looking for an Individual with Automotive Experience to join our team!

Service Advisor responsible for day-to-day operations including generating sales, communicating with customers, building client relationships and managing the technical team.

Position Responsibilities

• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.

What We Offer

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• M-F work week schedule, No Weekends
• Growth opportunity

Job Requirements

• Minimum of 2-5+ years of Automotive Management Experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license