Automotive Service Advisor

cavendertoyota; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Paid Time Off

Parental Leave

Life Insurance

Employee Discounts

Training

Job summary

Cavender Toyota in San Antonio, TX is seeking an Experienced Service Advisor to join our growing team. You will greet customers, assess their needs, and propose maintenance plans with transparent pricing.

We value integrity, teamwork, and professional growth. Our benefits include medical, dental and vision coverage, parental leave, paid time off, and employee discounts. If you thrive in a fast-paced environment and enjoy helping customers, apply today.

Qualifications

• Minimum 2+ years Service Advisor experience in a dealership or secondary shop
• Mainline advisor experience preferred
• High Volume dealership experience preferred
• CDK experience preferred
• High School Diploma/GED is required
• Energetic, enthusiastic and team oriented
• Must be skilled at listening, problem solving and communication
• Submit to and successfully complete MVR, background check, and pre-employment drug test
• Valid driver’s license

Responsibilities

• Greet all customers promptly and professionally
• Determine customer’s primary concern and then review additional maintenance needs when appropriate
• Offer a no cost vehicle condition inspection to every customer
• Give and document fair, competitive, transparent price quotes, with the customer and dealership’s best interest in mind
• Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time
• Handle all customer complaints immediately and resolve to the customer’s satisfaction
• Establish and maintain great customer relationships that encourage repeat and referral business
• Work as a team player and uphold the company’s standards of professionalism and integrity
• Other duties as assigned

Skills

Customer service

Communication

Problem solving

Listening

Team oriented

Energetic

Education

High School Diploma/GED

Tools

CDK experience

Job description

Why Work at Cavender Toyota:

At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.

The Cavender Way is more than how we do business—it's how we treat each other. We foster a culture built on respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities for team members to build rewarding, long-term careers in a supportive environment.

Cavender Toyota, a Cavender Auto Family Dealership, is currently looking for a talented ExperiencedService Advisor to join our growing family and help \"Make Confidence Happen\". If you're passionate about helping others, committed to excellence, and believe great work starts with trust and ends with lasting relationships, you'll feel right at home here. Join a team that values your contributions, supports your growth, and empowers you to succeed.

• 2ndLargest Toyota dealership in America


• 7,000 - 8,000 customerRO’s written monthly


• 300 cars through drive daily


• 4 day work week


• Medical, Dental and Vision Insurance, and pet insurance


• Paid Time off


• Paid Maternity and Paternity leave (Parental Leave)


• Company Paid $10,000 life insurance policy


• Employee discounts on Vehicles, Service and Parts


• Professional growth and development training quarterly.

Here is what you will be doing:

• Greet all customers promptly and professionally


• Determine customer’s primary concern and then review additional maintenance needs when appropriate


• Offer a no cost vehicle condition inspection to every customer


• Give and document fair, competitive, transparent price quotes, with the customer and dealership’s best interest in mind


• Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time


• Handle all customer complaints immediately and resolve to the customer’s satisfaction


• Establish and maintain great customer relationships that encourage repeat and referral business


• Work as a team player and uphold the company’s standards of professionalism and integrity


• Other duties as assigned

Here is what you will need:

• Minimum 2+ years prior Service Advisor experience required in a dealership or secondary shop


• Mainline advisor experience is preferred


• High Volume dealership experience preferred


• CDK experience is preferred


• High School Diploma/GED is required


• Must be energetic, enthusiastic and team oriented


• Must be skilled at listening, problem solving and communication


• Submit to and successfully complete MVR, background check, and pre-employment drug test.


• Valid driver’s license