Automotive Service Advisor

Performance Motor Works Inc.; Rocklin (CA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Retirement plans with company matching

Paid holidays & vacation

State-of-the-art systems and equipment

Job summary

An established industry player is on the lookout for a Service Advisor to join their thriving team in Rocklin. With a commitment to providing exceptional customer service, this role involves acting as the bridge between clients and the service department, ensuring smooth operations and satisfaction. The company values work-life balance with a 5-day work week and offers competitive benefits, including retirement plans and ongoing training. Join a reputable shop that has been a community leader for over 27 years, where your contributions will be recognized and rewarded.

Qualifications

• Experience in customer service is essential.
• Passion for delivering excellent service to clients.

Responsibilities

• Liaison between customers and the service department.
• Scheduling appointments and dispatching work.
• Providing accurate cost estimates.

Skills

Customer Service

Communication

Problem Solving

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development

The BEST European repair shop in Rocklin is expanding our team!

At Performance Motor Works, we strive to give our clients the very best experience possible! We are an organized professional shop, we do not like chaos or drama. We have been in the area for over 27 years and our business is booming!

We have an opening for a Service Advisor position, seeking someone with experience in customer service and a passion for delivering excellent service to clients.

As a trusted Service Advisor, your responsibilities include:

• Being the liaison between customers and the service department
• Scheduling appointments
• Dispatching work
• Part procurement
• Reviewing service history
• Relaying vehicle maintenance and repair information to customers
• Providing accurate cost estimates

Our shop offers:

• 5-day work weeks (NO WEEKENDS!) — We value work-life balance!
• Retirement plans with company matching
• Opportunities for career growth — We promote from within
• Paid holidays & vacation — Including your birthday as a paid day off
• Ongoing training to ensure only the best representing our company
• State-of-the-art systems and equipment — Fully digital shop with updated technology
• Medical benefits for full-time employees — Competitive packages, comparable to local dealerships

Want to learn more? We are a community leader providing top-tier service, reflected in our 4.9-star Google rating! https://g.page/PMWonline?share https://www.pmwonline.com/