Automotive Service Advisor

Mancari; Oak Lawn (IL); On-site; USD 100,000 - 120,000; Full time

Job summary

A leading automotive service provider in Oak Lawn is looking for experienced Automotive Service Advisors. This role offers a competitive base salary transitioning to a commission structure, with a focus on customer service and collaboration within the team. Ideal candidates will have a strong performance background and the ability to provide key metrics. Join a supportive team and enjoy benefits like competitive PTO, low-cost medical options, and career advancement opportunities.

Benefits

Competitive PTO Policy

Low-Cost Medical Insurance Options

Low-Cost Dental, Vision & Life Insurance Options

Short Term & Long Term Disability Coverage

Fully PAID Training

401K Retirement Savings Plan

Career Path and Opportunities for Advancement

Qualifications

• Clean driving record and valid driver’s license (3yr min).
• Must provide metrics on CPRO Gross, CPELR, CSI.

Responsibilities

• Greet customers and obtain vehicle information.
• Prepare accurate estimates for labor and parts.
• Coordinate service appointments and ensure timely completion.

Skills

Customer Service

Communication

Problem Solving

Job description

Job Description

We are seeking experienced Automotive Service Advisors to join our team at Berman Chrysler Dodge Jeep Ram! We offer a base salary of $100K per year for the first 6 months. After that, you’ll transition to our competitive full-commission pay structure.

Must be able to provide metrics on:

• CPRO Gross
• CPELR
• CSI

Experience required – CDJR experience is preferred, but we welcome advisors with strong performance backgrounds from any manufacturer.

If you are a high-performing service advisor looking for a high-earning potential with a solid team, apply today!

Job Responsibilities

• Greet customers promptly and courteously upon arrival at the service drive
• Obtain customer and vehicle information
• Listen attentively to customers' concerns and accurately document their vehicle service needs
• Determine and recommend necessary maintenance based on age, mileage and history of the vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Keep customers informed of the status of their vehicle repairs and address any questions or concerns they may have
• Comfortably and clearly explain all completed work and charges to the customer
• Coordinate service appointments and ensure timely completion of service orders
• Collaborate closely with service technicians, parts department, and other dealership personnel to ensure efficient workflow and customer satisfaction

Company Benefits:

• Competitive PTO Policy: Earn 2 weeks within your first year of employment!
• Multiple Low-Cost Medical Insurance Options: As low as $43/week + FREE TelaHealth!
• Low-Cost Dental, Vision & Life Insurance Options
• Short Term & Long Term Disability Coverage
• Fully PAID Training
• 401K Retirement Savings Plan
• Career Path and Opportunities for Advancement

Qualifications

• Clean driving record and valid driver’s license (3yr min)
• Must be able to provide metrics on:
  • CP Hours per RO
  • CPRO Gross
  • CPELR
  • CSI

Additional Information

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.