Automotive Service Advisor - Mercedes-Benz

Murgado Automotive Group; Illinois; On-site; USD 60,000 - 140,000; Full time

Job summary

An established industry player in luxury automotive service is seeking a dedicated Automotive Service Advisor. This role involves welcoming customers, diagnosing automotive issues, and providing detailed service recommendations. Join a supportive team environment with competitive compensation and opportunities for growth. If you have a passion for customer service and automotive knowledge, this is the perfect opportunity for you to thrive in a fast-paced environment while contributing to excellence in service.

Benefits

Sign-on bonus up to $5k

Comprehensive benefits package

Ongoing training and development

Flexible scheduling options

Qualifications

• Experience as an Automotive Service Advisor or in a similar role.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Greet customers and provide a warm welcome to the service department.
• Listen to customer concerns and accurately diagnose automotive issues.

Skills

Customer Service

Communication Skills

Problem-Solving

Automotive Knowledge

Attention to Detail

Education

High School Diploma

Automotive Service Certification

Tools

Automotive Service Software

Computer Systems

Job description

Join to apply for the Automotive Service Advisor - Mercedes-Benz role at Murgado Automotive Group

3 days ago Be among the first 25 applicants

Join to apply for the Automotive Service Advisor - Mercedes-Benz role at Murgado Automotive Group

Are you passionate about delivering exceptional service and assisting customers with their automotive needs? Mercedes-Benz of Barrington, a proud member of the esteemed Murgado Automotive Group, is seeking a dedicated Automotive Service Advisor to join our team in Barrington, IL.

Mercedes-Benz of Barrington is a premier luxury automotive dealership located in the vibrant community of Barrington, IL. As part of the Murgado Automotive Group, we are committed to excellence in every aspect of our business and take pride in representing one of the world's most prestigious automotive brands.

Sign-on bonus of up to $5k for certified and experienced Mercedes Benz Technician!

Key Responsibilities

Greet customers and provide a warm welcome to the service department.

Listen to customer concerns and accurately diagnose automotive issues.

Provide detailed explanations of recommended services and repairs.

Coordinate service appointments and communicate with customers throughout the service process.

Generate service estimates and obtain necessary approvals from customers.

Maintain accurate records of service transactions and customer interactions.

Ensure customer satisfaction by delivering high-quality service in a timely manner.

Qualifications

Previous experience as an Automotive Service Advisor or in a similar customer service role.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Knowledge of automotive service and repair procedures.

Ability to thrive in a fast-paced environment and work effectively under pressure.

Proficiency in computer systems and automotive service software.

Why Join Us

Competitive compensation package with bonus opportunities.

Comprehensive benefits package, including health insurance and retirement plans.

Ongoing training and development opportunities to advance your career.

Supportive team environment with opportunities for growth and advancement.

Work-life balance with flexible scheduling options.

Access to the latest tools and technology in automotive service.

If you're a customer-focused individual with a passion for automotive service, we want to hear from you! Join us at Mercedes-Benz of Barrington and become part of our team dedicated to delivering excellence in automotive service. Apply today on Indeed or submit your resume.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.

PI269792894

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Murgado Automotive Group by 2x

Get notified about new Automotive Service Advisor jobs in Illinois, United States.

Chicago, IL $100,000.00-$140,000.00 4 weeks ago

Decatur, IL $60,000.00-$80,000.00 2 weeks ago

Lansing, IL $60,000.00-$90,000.00 2 weeks ago

Barrington, IL $80,000.00-$120,000.00 1 month ago

Chicago, IL $91,000.00-$171,000.00 6 months ago

Automotive Service Advisor / Writer | Up to $75k & Weekends Off | West Chicago

Chicago, IL $45,000.00-$110,000.00 2 months ago

Automotive Service Advisor - SW Chicago Area Service Centers

Automotive Service Advisor - Will County, IL

Evergreen Park, IL $50,000.00-$90,000.00 1 month ago

Chicago, IL $70,000.00-$100,000.00 1 month ago

Libertyville, IL $100,000.00-$140,000.00 1 month ago

Automotive Service Advisor / Writer | Up to $75k Annually & Weekends Off | Edwardsville

Mercedes-Benz Automotive Technician - Sign-On bonus up to 5k!

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.