Field Service Technician (Remote+Travel)

Alfa Laval; Chicago (IL); Remote; USD 100,000 - 125,000; Full time

Job summary

An innovative company is seeking a dedicated Field Service Technician to provide exceptional on-call service and training for mechanical and electrical systems. This remote role involves troubleshooting decanters, separators, and heat exchangers, ensuring optimal performance through preventive maintenance and emergency repairs. With a focus on customer service and teamwork, you will play a crucial role in supporting clients and enhancing operational efficiency. If you have a passion for engineering and a commitment to excellence, this opportunity could be your next step in a rewarding career.

Qualifications

• Minimum 2 years of relevant experience in mechanical or electrical fields.
• Knowledge of separators and decanters is essential.

Responsibilities

• Troubleshoot and repair mechanical and electrical equipment.
• Perform preventive maintenance and assist customer personnel.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service skills

Problem-solving

Education

Associate's degree

Tools

PLCs/processors

Job description

Field Service Technician (Remote+Travel)

Join to apply for the Field Service Technician (Remote+Travel) role at Alfa Laval.

Job Overview

The Field Service Technician provides 24/7 on-call field service, troubleshooting, and training at customer locations for mechanical, electrical, and electronic components such as decanters, high-speed separators, or heat exchangers. Responsibilities include preventive maintenance, emergency and warranty repairs, managing travel costs, and ensuring reliable operation and optimal performance.

Location

This is a remote position based in Decatur, Illinois.

Responsibilities

• Troubleshoot and repair mechanical and electrical equipment (Separators, Decanters, Heat exchangers)
• Install, startup, and shut down equipment following safety procedures and OSHA requirements
• Perform trial test runs to verify performance and quality
• Document services and parts used for invoicing
• Advise operators and maintenance personnel on safe operating procedures
• Perform preventive maintenance on customer equipment
• Assist and train customer personnel in technical troubleshooting and operation

Qualifications

• Associate's degree
• Minimum 2 years relevant experience in mechanical, electrical, or technology fields
• Knowledge of separators, decanters, PLCs/processors
• Strong teamwork, communication, problem-solving, and customer service skills

Additional Information

Alfa Laval values diversity, inclusion, and equity. Candidates will be invited to participate in Pymetrics assessments during the application process.

The typical hourly salary range is $28.00 to $35.00. Preference is given to candidates residing in or with an established presence in the USA.

Employment Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Engineering and IT
• Industry: Industrial Machinery Manufacturing

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