Automotive Service Advisor

Szott M-59 Dodge, LLC; Michigan; On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Performance bonuses

Strong support from technicians

Career development opportunities

Job summary

Szott M-59 Dodge, LLC in Michigan is seeking an experienced Automotive Service Advisor to enhance customer service and manage repair orders in a high-volume dealership environment.

The role demands robust experience in service sales within automotive dealerships, ideally with Chrysler Dodge Jeep Ram. You will benefit from a competitive compensation package including a base salary, commissions, and performance bonuses, all within a supportive team structure.

Szott Automotive Group prides itself on its family-owned ethos, modern facilities, and promising career advancement opportunities.

Qualifications

• Automotive Service Advisor experience in a dealership REQUIRED.
• Chrysler Dodge Jeep Ram (CDJR) / Stellantis experience preferred.
• Valid driver's license.

Responsibilities

• Greet customers in the service drive and provide a professional dealership experience.
• Write and manage repair orders (ROs).
• Recommend maintenance services and necessary repairs.
• Update customers on repair progress.

Skills

Dealership Service Advisor experience

Customer communication

Repair order management

Knowledge of Stellantis warranty processes

Tools

CDK

Tekion

Wi-Advisor

Job description

Automotive Service Advisor / Service Writer

Chrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred

Compensation: $65,000 – $100,000+ per year Base Salary + Weekly Commission + Monthly Performance Bonus

Szott Automotive Group is hiring an experienced dealership Automotive Service Advisor to join our high-volume service department.

Dealership Service Advisor experience is required. This is NOT an entry-level position.

We are looking for a professional who can step into a busy service lane, manage repair orders, and maximize service sales while delivering excellent customer service.

Candidates with Chrysler, Dodge, Jeep, Ram (CDJR) / Stellantis dealership experience are strongly preferred but no applicant with excellent experience will be overlooked.

What Our Top Advisors Produce

• 18–25 repair orders per day
• Strong customer-pay traffic
• $700K – $1M+ annual service sales potential
• Consistent service lane volume
• Support from experienced technicians and management

This role is ideal for an advisor who thrives in a fast-paced dealership service environment and wants to maximize their earning potential.

Compensation & Pay Plan

• $65,000 – $100,000+ annual earning potential ( Top Advisors Earn Over $100,000.00 Per year)
• Base salary
• Weekly commission based on service sales
• Monthly performance bonuses
• Busy service drive with strong traffic
• Established customer base

Top-performing advisors are rewarded for maintenance recommendations, repair sales, and strong customer retention.

Automotive Service Advisor Responsibilities

• Greet customers in the service drive and provide a professional dealership experience
• Write and manage repair orders (ROs)
• Recommend maintenance services and necessary repairs
• Provide estimates for parts and labor
• Communicate with technicians and shop foreman
• Manage customer-pay, warranty, and internal repair orders
• Update customers on repair progress
• Maintain strong CSI scores and customer retention

Required Experience

• Automotive Service Advisor experience in a dealership REQUIRED
• Chrysler Dodge Jeep Ram (CDJR) / Stellantis experience preferred
• Strong knowledge of:
  • Service lane operations
  • Maintenance and repair sales
  • Repair order management
  • Customer communication
• Experience with dealership systems such as:
  • CDK
  • Tekion
  • Wi-Advisor
• Valid driver's license

Ideal Candidate

The ideal candidate is an advisor who:

• Has proven dealership service sales experience
• Can manage a busy service lane
• Is confident recommending maintenance and repairs
• Understands Stellantis warranty and service processes
• Has a track record of strong service sales and CSI

This role is designed for a professional advisor who can perform immediately in a high-volume dealership environment.

Why Work for Szott Automotive Group?

Szott Automotive Group is a respected, family-owned automotive group known for its strong reputation, steady service traffic, and long-term career opportunities.

Our service departments offer:

• High customer traffic
• Modern service facilities
• Strong technician teams
• Leadership focused on advisor success
• Long-term career growth opportunities

Many of our employees build long careers within Szott Automotive Group.

Apply Today

If you are an experienced Automotive Service Advisor or Service Writer looking to increase your income and work in a busy dealership environment, we encourage you to apply today.

Join Szott Automotive Group and grow your automotive career.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.