Automotive Service Advisor

Audi Little Rock - Parts & Service; Little Rock (AR); On-site; USD 65,000 - 125,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life Insurance

401(k) profit sharing

Paid training

Paid time off

Holidays and sick days

Employee referral program

State-of-the-art facility

Job summary

Audi Little Rock is seeking a Service Advisor to join our high-volume service department. If you have automotive service advisor experience or an automotive sales or service background, this is your chance to build a long-term career with a dealership that values your skills.

Join a family-owned group with a state-of-the-art facility, paid training, and comprehensive benefits in a full-time role with strong earning potential and growth opportunities.

Qualifications

• 1+ year of Automotive Service Advisor experience preferred.
• OR automotive sales, parts, or service experience in a dealership or related industry.
• Strong communication, sales, and customer service skills.
• Valid driver’s license and a clean driving record.
• High school diploma or equivalent.

Responsibilities

• Greet service customers, listen to concerns, and provide repair recommendations and estimates.
• Sell and promote vehicle maintenance, repair services, and protection plans.
• Build lasting customer relationships through clear communication and follow-up.
• Document repair orders and coordinate with technicians for timely, quality repairs.
• Monitor progress and keep customers updated throughout the service process.
• Help maintain CSI, profitability, and OEM guideline compliance.

Skills

Automotive Service Advisor experience

Customer service skills

Communication skills

Valid driver’s license

Education

High school diploma or equivalent

Job description

12601 W Markham St., Little Rock, AR 72211

High-volume Dealership!
$65,000 - $125,000+ a Year & Great Benefits!

Family-Owned Group with Growth Opportunities

Audi Little Rock is seeking a Service Advisor to join our high-volume service department. If you have automotive service advisor experience or an automotive sales or service background, this is your chance to build a long-term career with a dealership that values your skills and invests in your success.
We also welcome candidates with Service Advisor or Sales experience in related industries such as RV, Powersports, Motorcycle, or Marine. If you understand dealership life, enjoy helping customers, and have the drive to succeed, we want to hear from you.

We Offer:

• $65,000 - $125,000+ annual earning potential (base + commission + bonuses)
• Full-time Position, 5-Day Work Week
• State-of-the-art facility
• Paid Training
• Health, Dental, Vision, Life Insurance, and other voluntary insurance benefits
• 401(k) profit sharing plan
• Paid time off, holidays, and sick days
• Employee referral program

Responsibilities:

• Greet service customers, listen to concerns, and provide clear repair recommendations and estimates
• Sell and promote vehicle maintenance, repair services, and protection plans
• Build lasting customer relationships through excellent communication and follow-up
• Accurately document repair orders and work with technicians to ensure timely, quality repairs
• Monitor repair progress and keep customers updated throughout the service processHelp maintain strong CSI, profitability, and compliance with OEM guidelines

Qualifications/Requirements:

• 1+ year of Automotive Service Advisor experience preferred
• OR Automotive Sales, Parts, or Service experience in a dealership, RV, Powersports, Motorcycle, or Marine environment
• Strong communication, sales, and customer service skills
• Valid driver's license and an acceptable driving record
• High school diploma or equivalent

Family-owned since 1967, Parker Luxury Group has earned numerous awards and accolades that affirm our dedication to quality, customer care, and operational excellence including multipleTIME Dealer Award honors, topCustomer Satisfaction Index (CSI)rankings, several Best of the Best and Platinum Service honors, as well as recognition as one ofArkansas' Most Admired Companies– achievements made possible by putting people first, every day.

Join a dealership group that takes care of its people as well as its customers.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.