Service Advisor - Lake Auto Group

Lake-Auto-Group

Greendale (WI)

On-site

USD 60,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Paid Training

Manufacturer Training

Career Advancement Opportunities

Job summary

Lake Auto Group in Wisconsin is seeking an Automotive Service Advisor to serve as the primary contact between customers and our service department. You will greet customers, document needs, and present maintenance recommendations with clear explanations.

We offer paid in-house training, a proven path to high earnings, and a culture that values customer service, teamwork, and professional growth. Join Wisconsin's premier dealership group today.

Qualifications

Experience in customer service or related fields is a plus.
Willingness to learn and train in automotive service.
Paid in-house training provided.

Responsibilities

Greet customers professionally and create an outstanding first impression.
Listen carefully to customer concerns and document service needs.
Prepare repair orders and maintenance recommendations.
Explain repairs in clear, easy-to-understand terms.
Present estimates and obtain customer authorization.
Keep customers informed throughout the repair process.
Coordinate repairs with technicians and parts personnel.
Build long-term customer relationships based on trust and service.

Skills

Customer service

Communication

Sales

Problem solving

Multitasking

Relationship building

Valid driver's license

Job description

Automotive Service Advisor
Experienced Service Advisors & Customer Service Professionals Welcome
Lake Chevrolet & Lake Ford | Milwaukee, Wisconsin
Build a Career with One of Wisconsin's Premier Dealerships
Experienced Automotive Service Advisors can earn $75,000–$150,000+ per year.
No Automotive Experience? No Problem. Paid Training Provided.
Whether you're an experienced Automotive Service Advisor looking for a better opportunity or someone with a strong customer service background ready to start a new career, Lake Chevrolet and Lake Ford want to meet you.
We've built one of Wisconsin's largest and busiest service operations, and we're looking for motivated professionals who enjoy helping people, solving problems, and delivering an exceptional customer experience.
Many of our top-performing Service Advisors began their careers in restaurants, retail, hospitality, banking, healthcare, and other customer-focused industries. If you have great people skills, we'll teach you the automotive business.
Why Join Lake Auto Group?
Enjoy Your Nights, Weekends & Holidays
We believe your career should support your life—not take it over.

Closed every Saturday & Sunday
Closed on major holidays
More time with family and friends
Better work-life balance than most dealerships

Closed every Saturday & Sunday
Closed on major holidays
More time with family and friends
Better work-life balance than most dealerships

High Customer Traffic = Unlimited Opportunity
You'll never have to worry about finding customers.

High-volume service departments...over 6,000 Repair Orders a month!
Thousands of loyal customers...over 100 years in business!
Busy appointment schedules every day
Excellent earning potential
Stable, year-round business

Work in One of Wisconsin's Largest Service Operations

Air-conditioned Service Drives & Repair Shops
41 Service Stalls at Lake Chevrolet & 47 Service Stalls at Lake Ford…88 total service stalls
Over 50 factory-trained, certified technicians
State-of-the-art diagnostic equipment
Clean, modern facilities
Efficient workflow designed for success

We Invest in Our People

Paid in-house training
Paid Manufacturer training
Ongoing professional development
Supportive leadership team
Promote-from-within culture
Outstanding career advancement opportunities

What You'll Do
As a Service Advisor, you'll serve as the primary point of contact between our customers and our service department.
Responsibilities include:

Greet customers professionally and create an outstanding first impression
Listen carefully to customer concerns
Prepare repair orders and maintenance recommendations
Explain repairs and maintenance in an easy-to-understand manner
Present estimates and obtain customer authorization
Keep customers informed throughout the repair process
Coordinate repairs with technicians and parts personnel
Ensure repairs are completed efficiently and accurately
Build long-term customer relationships based on trust and exceptional service

Who We're Looking For
Experienced Automotive Service Advisors
OR
Individuals with experience in:

Customer Service
Retail
Hospitality
Restaurants
Banking
Healthcare
Sales
Call Centers
Business Development

Successful candidates will possess:

Outstanding customer service skills
Excellent communication abilities
Strong organizational skills
Positive attitude
Professional appearance
Ability to multitask in a fast-paced environment
Strong work ethic
Desire to build a long-term career
Valid driver's license

Previous automotive experience is helpful butnot required. We'll provide the training you need to succeed.
Compensation & Benefits
Experienced Advisors
$60,000–$120,000+ annually
Entry-Level Advisors
$40,000–$60,000+ annually
Competitive base salary plus performance-based bonus opportunities while you complete our paid training program.
Benefits include:

Anthem BlueCross BlueShield Health Insurance(Lake pays over 60% of the employee premium)
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Time Off
Employee Vehicle Purchase Program
Paid Training
Manufacturer Training
Career Advancement Opportunities

Why Become a Service Advisor?
Service Advisors are often called the"Quarterbacks" of the Service Department.
This rewarding career combines:

Customer Service
Sales
Problem Solving
Communication
Relationship Building

You'll help customers protect one of their largest investments while building a stable, high-income career with significant advancement opportunities.
Whether you're already an experienced Service Advisor or looking to leave retail, hospitality, restaurants, healthcare, banking, or another customer service profession, Lake Auto Group offers the training, support, and opportunity to help you succeed.
Join a Dealership Built for Success
At Lake Chevrolet and Lake Ford, you'll enjoy:

One of Wisconsin's busiest service departments
Exceptional earning potential
Modern, air-conditioned facilities
Outstanding technicians and support staff
A management team committed to your success
A schedule that lets you enjoy your weekends and holidays

If you're ready to build a rewarding career with one of Wisconsin's most respected automotive dealership groups, we'd love to hear from you.
Apply today and discover why so many Service Advisors choose to build their careers at Lake Chevrolet and Lake Ford.

This is a salary position plus bi-weekly commissions and monthly performance bonuses!

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