Experienced Automotive Service Advisor

Lake-Auto-Group; Milwaukee (WI); On-site; USD 75,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Vehicle Purchase Program

Job summary

Lake Auto Group in Milwaukee, WI is seeking an experienced Automotive Service Advisor to join our busy service department. You will greet customers, document repair needs, and present maintenance recommendations with integrity.

A strong focus on selling maintenance and repairs ethically is essential, as is building lasting relationships with our customers. Join Wisconsin's premier dealership group and enjoy a high-earning potential in a modern, air-conditioned service facility with a strong

Qualifications

• Previous experience as an Automotive Service Advisor
• Strong customer service and communication skills
• Proven ability to sell maintenance and repair recommendations ethically
• Excellent organizational and multitasking abilities
• Computer proficiency and dealership management system experience
• Valid driver's license

Responsibilities

• Greet customers and provide an exceptional service experience
• Listen to customer concerns and accurately document repair requests
• Present maintenance recommendations and repair needs with confidence and integrity
• Prepare estimates and obtain customer authorization
• Communicate repair progress and completion updates
• Coordinate with technicians and parts personnel to ensure timely repairs
• Build long-term customer relationships through outstanding service

Skills

Customer service

Communication skills

Sales ability

Job description

Experienced Automotive Service AdvisorLake Chevrolet & Lake Ford | Milwaukee, WIExperienced Service Advisors Earn $75,000–$150,000+ Per YearTop Service Advisors Deserve a Better Place to Work.If you're an experienced Automotive Service Advisor looking for a dealership with high customer traffic, modern facilities, and a schedule that allows you to enjoy your life outside of work, we'd like to talk with you.Lake Chevrolet and Lake Ford are among Wisconsin's largest and most respected dealerships, serving customers for nearly 100 years. We're growing our Fixed Operations team and are looking for a motivated, customer-focused Service Advisor who wants to maximize their earning potential while working in an environment designed for success.Why Top Service Advisors Choose Lake Auto GroupWork-Life BalanceClosed every Saturday & SundayClosed on major holidaysSpend more time with your family and less time at work.High Customer Traffic = More OpportunityBusy service department with a large, loyal customer baseConsistent daily appointment volumeExcellent opportunity to maximize customer-pay sales and commissionsModern FacilitiesAir-conditioned Service Drive for your comfort and your customers'41 service stalls at Lake Chevy & 47 service stalls at Lake Ford…that’s 88 service stalls!Over 50 factory-trained, Certified techniciansModern diagnostic equipment and technologyEfficient workflow designed to keep repairs movingStrong Support TeamExperienced technicians who accurately identify needed repairsProfessional management team committed to your successDedicated parts department to keep jobs movingPositive, team-oriented cultureWhat You'll DoGreet customers and provide an exceptional service experienceListen to customer concerns and accurately document repair requestsPresent maintenance recommendations and repair needs with confidence and integrityPrepare estimates and obtain customer authorizationCommunicate repair progress and completion updatesCoordinate with technicians and parts personnel to ensure timely repairsBuild long-term customer relationships through outstanding serviceWhat We're Looking ForPrevious experience as an Automotive Service AdvisorStrong customer service and communication skillsProven ability to sell maintenance and repair recommendations ethicallyExcellent organizational and multitasking abilitiesAbility to thrive in a fast-paced environmentComputer proficiency and dealership management system experienceValid driver's licenseCompensation & BenefitsCompetitive salary & commission compensation with outstanding earning potentialHealth Insurance...and Lake pays over 60% of the monthly premiumDental InsuranceVision Insurance401(k) Retirement PlanPaid Time OffEmployee Vehicle Purchase ProgramOngoing manufacturer and professional trainingCareer advancement opportunities within one of Wisconsin's premier dealership groupsJoin a Dealership Built for SuccessAt Lake Auto Group, you'll have everything you need to succeed:High service trafficPlenty of workOutstanding techniciansModern, air-conditioned facilitiesA management team that values your contributionsA schedule that lets you enjoy your weekends and holidaysIf you're an experienced Service Advisor who is ready to earn more while working in a dealership that invests in its people, we'd love to meet you.Apply today and discover why the best Service Advisors choose Lake Chevrolet and Lake Ford.