Automotive Service Advisor

Huron Automotive; Green Bay (WI); On-site; USD 42,000 - 63,000; Full time

Job summary

Huron Automotive in Green Bay, WI is seeking an Automotive Service Advisor who can warmly greet customers, listen to concerns, document issues accurately, and coordinate with technicians to ensure accurate diagnosis and timely service.

You will present clear service recommendations and pricing, schedule appointments, follow up for satisfaction, and nurture long‑term client relationships in a fast‑paced, hometown shop that values honesty and reliability.

Qualifications

• Prior experience in customer service or automotive industry preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Ability to thrive in a fast-paced environment
• Passion for providing top-notch service to customers

Responsibilities

• Act as the primary point of contact for customers seeking automotive services
• Provide a warm welcome and attentive service to all clients
• Listen to customer concerns and accurately document vehicle issues
• Communicate service recommendations and pricing to customers
• Schedule appointments and follow up with customers to ensure satisfaction
• Coordinate with technicians to ensure efficient and timely completion of services
• Maintain a clean and organized service area
• Stay up-to-date on automotive trends and technologies

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Organization

Job description

Join Our Team at Huron Automotive in Green Bay, WI!

Are you a customer-focused individual with a passion for automobiles? Do you excel at providing exceptional service and building lasting relationships with clients? If so, we have the perfect opportunity for you as an Automotive Service Advisor at Huron Automotive in Green Bay, WI!

Job Responsibilities:

• Act as the primary point of contact for customers seeking automotive services
• Provide a warm welcome and attentive service to all clients
• Listen to customer concerns and accurately document vehicle issues
• Communicate service recommendations and pricing to customers
• Schedule appointments and follow up with customers to ensure satisfaction
• Coordinate with technicians to ensure efficient and timely completion of services
• Maintain a clean and organized service area
• Stay up-to-date on automotive trends and technologies

Qualifications:

• Prior experience in customer service or automotive industry preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Ability to thrive in a fast-paced environment
• Passion for providing top-notch service to customers

About Huron Automotive:

At Huron Automotive, we are committed to providing our customers with the highest quality automotive services in Green Bay, WI. Our team of experienced technicians and service advisors work tirelessly to ensure that every client receives personalized care and attention for their vehicle needs. We take pride in our reputation for honesty, integrity, and reliability, and we strive to exceed our customers' expectations with every service visit.

As a locally-owned and operated business, we value the relationships we have built with our community over the years. Our commitment to excellence extends beyond our service offerings to our involvement in local events and charitable initiatives. We believe in giving back to the community that has supported us, and we are grateful for the trust our customers have placed in us.

If you are looking to join a dynamic team of automotive professionals who are dedicated to providing exceptional service and building lasting relationships with clients, Huron Automotive is the place for you.