Shop Manager

Huron Automotive; Green Bay (WI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Performance-based incentives

Monday–Friday schedule — weekends off!

Health, dental & vision insurance

401(k) / retirement benefits

PTO

Company outings & team events

Employee discount

Professional development & advancement

Job summary

Huron Automotive in Green Bay, WI is seeking an experienced Shop Manager to lead our service center and drive team performance, customer experience, and financial results.

In this role you will oversee daily shop operations, coach staff, manage budgets and parts/vendor relationships, and maintain safety and quality standards while delivering exceptional service to customers.

Qualifications

• 5+ years of general management experience in the automotive industry.
• Strong leadership and communication skills.
• Experience coaching and motivating a team.
• Solid understanding of automotive repair operations and customer service.
• Ability to manage budgets and meet financial goals.
• Strong organizational and problem-solving skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Oversee day-to-day operation of a busy automotive service center.
• Lead and develop the team to higher performance and growth.
• Monitor sales, labor costs, profitability, and KPIs.
• Maintain high customer service standards and handle escalated concerns.
• Oversee parts ordering, vendor relationships, and inventory.
• Keep the shop clean, organized, safe, and efficient.
• Identify improvements to productivity and customer satisfaction.
• Partner with ownership on strategic goals and needs.

Skills

Leadership

Communication

Coaching

Budgeting

Team management

Customer service

Tools

Shop management software

Job description

SHOP MANAGER

$80,000–$100,000 | Full-Time | Green Bay, WI

Ready to lead from the front?

Huron Automotive is looking for an experienced, hands-on Shop Manager to lead our Green Bay service center and help drive our team, operations, customer experience, and financial performance.

This isn't just a desk job. We're looking for a leader who knows automotive, knows how to manage people, and isn't afraid to get involved.

As Shop Manager, you'll be the person your team looks to every day — setting the standard, keeping operations moving, solving problems, and making sure our customers receive excellent service.

If you're an automotive leader who can build a great team, keep a busy shop running efficiently, and deliver results, we want to hear from you!

WHAT YOU'LL GET

• $80,000–$100,000 per year
• Performance-based incentives
• Monday–Friday schedule — weekends off!
• Health, dental & vision insurance
• 401(k) / retirement benefits
• Paid Time Off (PTO)
• Company outings & team events
• Employee discount
• Professional development & advancement opportunities

YOUR ROLE

As Shop Manager, you'll oversee the day-to-day operation of a busy automotive service center while leading the team toward higher performance and continued growth.

You'll be responsible for:

• Leading Operations – Oversee customer service, scheduling, workflow, inventory, and daily shop operations.
• Leading People – Coach, train, motivate, and develop employees while maintaining high standards.
• Driving Performance – Monitor sales, labor costs, profitability, and key performance metrics.
• Taking Care of Customers – Build strong customer relationships and handle escalated concerns professionally.
• Managing Parts & Vendors – Oversee parts ordering, vendor relationships, and inventory.
• Maintaining Standards – Keep the shop clean, organized, safe, and efficient.
• Improving the Business – Identify ways to improve productivity and customer satisfaction.
• Working With Leadership – Partner with ownership on strategic goals and operational needs.

Great shop leaders lead by example, so you'll also be willing to jump in wherever needed — whether that's helping with sales, answering phones, driving the shuttle, or supporting the team.

WHAT WE'RE LOOKING FOR

We're looking for someone who can take ownership of the shop and inspire others to perform at their best.

You should have:

• 5+ years of general management experience in the automotive industry
• Strong leadership and communication skills
• Experience coaching and motivating a team
• Solid understanding of automotive repair operations and customer service
• Ability to manage budgets and meet financial goals
• Strong organizational and problem-solving skills
• Ability to thrive in a fast-paced environment

Preferred:

• Automotive shop management software experience
• ASE certification or technical background
• Experience managing a multi-bay repair facility

WHY HURON?

At Huron Automotive, we believe great shops are built by great people — and great people need great leadership.

As our Shop Manager, you'll have the opportunity to lead a team, improve the shop, strengthen customer relationships, and directly impact the success of the business.

If you're ready for the next step in your automotive management career, we'd love to meet you.

LEAD THE TEAM. DRIVE THE RESULTS. MAKE AN IMPACT.