Trusted Auto Service Advisor - Customer Focused

Huron Automotive; Green Bay (WI); On-site; USD 42,000 - 63,000; Full time

Job summary

Huron Automotive in Green Bay, WI is seeking an Automotive Service Advisor who can warmly greet customers, listen to concerns, document issues accurately, and coordinate with technicians to ensure accurate diagnosis and timely service.

You will present clear service recommendations and pricing, schedule appointments, follow up for satisfaction, and nurture long‑term client relationships in a fast‑paced, hometown shop that values honesty and reliability.

Qualifications

• Prior experience in customer service or automotive industry preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Ability to thrive in a fast-paced environment
• Passion for providing top-notch service to customers

Responsibilities

• Act as the primary point of contact for customers seeking automotive services
• Provide a warm welcome and attentive service to all clients
• Listen to customer concerns and accurately document vehicle issues
• Communicate service recommendations and pricing to customers
• Schedule appointments and follow up with customers to ensure satisfaction
• Coordinate with technicians to ensure efficient and timely completion of services
• Maintain a clean and organized service area
• Stay up-to-date on automotive trends and technologies

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Organization

Job description

Huron Automotive in Green Bay, WI is seeking an Automotive Service Advisor who can warmly greet customers, listen to concerns, document issues accurately, and coordinate with technicians to ensure accurate diagnosis and timely service.

You will present clear service recommendations and pricing, schedule appointments, follow up for satisfaction, and nurture long‑term client relationships in a fast‑paced, hometown shop that values honesty and reliability.