Automotive Service Advisor

Paycom; Durham (NC); On-site; USD 60,000 - 175,000; Full time

Benefits offered by this job

4-day work week

Medical, dental, vision insurance

401k with match

Paid vacation/holidays

ACcrued PTO

Employee discounts

Job summary

Southpoint Honda, a Hudson Automotive Company, is seeking Automotive Service Advisors to join our high-volume service team. The role offers $60k-$175k+ yearly earning potential for top performers and a flexible schedule with a 4-day work week and alternating Saturdays.

We provide competitive compensation, manufacturer incentives, and training. Previous customer service or service/sales experience is preferred, along with CRM software familiarity and strong communication skills.

Qualifications

• Proven experience delivering a strong customer experience.
• Excellent communication skills.
• Strong amount of emotional intelligence.

Responsibilities

• Guide customers through the service process.
• Provide service-related recommendations and upsell where appropriate.

Skills

Communication skills

Emotional intelligence

Customer experience

Tools

CRM Software

Job description

$60k-$175k+ Yearly Earning Potential for Top PerformersYearly Accrued PTOFlexible ScheduleInternal Advancement OpportunitiesSouthpoint Honda, a Hudson Automotive Company, is actively seeking Automotive Service Advisors to join our award-winning, high-volume service team.Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.Why choose Southpoint Honda and Hudson Automotive Group?Competitive Compensation ($60k-$175k+ Yearly Potential for Top Performers)Additional Manufacture Incentives/BonusesCompany Provided Training and Career DevelopmentInternal Advancement OpportunitiesFlexible Work Schedule (4-day Work Week, Alternating Saturdays)Previous Customer Service Experience RequiredPrevious Service/Sales Experience PreferredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Proven experience delivering a strong customer experience.Ability to successfully guide customers throughout the service process.Customer Relationship Management (CRM) Software Experience.Excellent communication skills.Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#T1