Automotive Service Advisor

Rock-Hill-Nissan-; Rock Hill (SC); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with match

Paid Vacation/Holidays

Accrued PTO

Employee discounts

Flexible schedule

Career development

Advancement opportunities

Job summary

Rock Hill Nissan, part of Hudson Automotive Group, is seeking Service Advisors to join a high-volume service team in Rock Hill, SC. Earn $80k-$100k+ yearly potential for top performers with internal advancement opportunities and training programs.

We offer a flexible schedule, accrued PTO, and a comprehensive benefits package including medical, dental, vision, 401k with match, and life insurance. Prior customer service or service/advisor experience is preferred to guide customers through the

Qualifications

• Proven experience delivering a strong customer experience.
• CRM software experience required.
• Excellent communication skills essential.
• Strong emotional intelligence and problem-solving abilities.

Responsibilities

• Guide customers through the service process to ensure a smooth experience.
• Coordinate with service technicians to understand timelines and updates.
• Provide accurate information on services, pricing, and warranty details.

Skills

CRM Experience

Communication

Emotional Intelligence

Customer Service

Job description

$80k-$100k+ Yearly Earning Potential for Top PerformersYearly Accrued PTOFlexible ScheduleInternal Advancement OpportunitiesRock Hill Nissan, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.Why choose Rock Hill Nissan and Hudson Automotive Group?Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)Additional Manufacture Incentives/BonusesCompany Provided Training and Career DevelopmentInternal Advancement OpportunitiesFlexible Work Schedule (5-day Work Week, Alternating Saturdays)Previous Customer Service Experience RequiredPrevious Service/Sales Experience PreferredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Proven experience delivering a strong customer experience.Ability to successfully guide customers throughout the service process.Customer Relationship Management (CRM) Software Experience.Excellent communication skills.Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.