Automotive Service Advisor

Murfreesboro Hyundai; Murfreesboro (TN); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with match

Paid PTO

Job summary

Murfreesboro Hyundai is seeking a Service Advisor to join our award-winning service team in Murfreesboro, TN. You will greet customers, assess service needs, and coordinate vehicle repairs with our technicians.

Benefits include medical, dental, vision, life insurance, 401k with match, paid time off, and employee discounts. Previous service or sales experience is a plus in our high-volume environment.

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to guide customers throughout the service process.
• Excellent communication skills and high emotional intelligence.
• CRM software experience is required.

Responsibilities

• Deliver outstanding customer service in a high-volume service environment.
• Guide customers through the automotive service process from intake to repair completion.
• Utilize CRM tools to manage customer interactions and schedules.

Skills

Communication skills

Emotional intelligence

Customer service

CRM experience

Tools

CRM Software

Job description

$60k-$100k+ Yearly Earning Potential for Top PerformersYearly Accrued PTOFlexible ScheduleInternal Advancement OpportunitiesMurfreesboro Hyundai, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.Why choose Murfreesboro Hyundai and Hudson Automotive Group?Competitive Compensation ($60k-$100k+ Yearly Potential for Top Performers)Additional Manufacture Incentives/BonusesCompany Provided Training and Career DevelopmentInternal Advancement OpportunitiesFlexible Work Schedule (5-day Work Week)Previous Customer Service Experience RequiredPrevious Service/Sales Experience PreferredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Proven experience delivering a strong customer experience.Ability to successfully guide customers throughout the service process.Customer Relationship Management (CRM) Software Experience.Excellent communication skills.Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#T1