Automotive Service Advisor

Greensboro-Honda; Greensboro (NC); On-site; USD 65,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with match

Paid Vacation/Holidays

Accrued PTO

Employee discounts

Training & development

Job summary

Greensboro Honda is part of the Hudson Automotive Group and seeks Automotive Service Advisors to join a fast-paced service team. The role offers $65k-$120k+ yearly potential for top performers, with state-of-the-art facilities and an established BDC to manage inbound customer communication.

A climate-controlled service drive and flexible schedule are highlighted in the program. We provide competitive compensation, company training, and benefits including medical, dental, vision, life insurance,

Qualifications

• Must have proven experience delivering a strong customer experience.
• Ability to guide customers throughout the service process.
• CRM software experience required.
• Excellent communication skills and emotional intelligence are essential.

Responsibilities

• Guide customers through the service process with clear communication.
• Represent the service team in interactions with customers.
• Support a high-volume service drive with professional customer care.

Skills

Customer service

CRM software experience

Communication skills

Emotional intelligence

Tools

CRM software

Job description

$65k-$120k+ Yearly Earning Potential for Top PerformersState of the art FacilitiesUVeye Full Vehicle Imager and Established BDC SupportGreensboro Honda, a Hudson Automotive Company, is actively seeking Automotive Service Advisors to join our award-winning, high-volume service team.Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.Why choose Greensboro Honda and Hudson Automotive Group?Competitive Compensation ($65k-$120k+ Yearly Potential for Top Performers)Company Provided Training and Career DevelopmentUVeye Scanners provide drive-thru full vehicle imaging to support sales opportunitiesEstablished BDC to manage inbound customer communicationClimate controlled Service Drive with Advisor desks and computersFlexible Work Schedule (5-day Work Week, Alternating Saturdays)Previous Automotive Service Advisor Experience RequiredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Proven experience delivering a strong customer experience.Ability to successfully guide customers throughout the service process.Customer Relationship Management (CRM) Software Experience.Excellent communication skills.Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#T1