Automotive Service Advisor

Kia Denham Springs; Denham Springs (LA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401k with match

Paid vacation/Holidays

Accrued PTO

Employee discounts

Training and career development

Job summary

All Star Kia - East, a Hudson Automotive Company, is seeking an Automotive Service Advisor to join a high-volume, award-winning service team. The role emphasizes delivering an exceptional customer experience, guiding clients through service processes, and maximizing satisfaction and loyalty.

The position offers a lucrative earning potential (65k–100k+ yearly), comprehensive benefits, and opportunities for training and career development within Hudson Automotive Group.

Qualifications

• Proven experience delivering a strong customer experience.
• CRM software experience required.
• Excellent communication skills with high emotional intelligence.

Responsibilities

• Guide customers through the service process and timelines.
• Recommend service options and upsell where appropriate.
• Maintain accurate CRM records and follow up with customers.

Skills

Customer service

CRM experience

Communication skills

Emotional intelligence

Tools

CRM Software

Job description

$65k-$100k+ Yearly Earning Potential for Top PerformersYearly Accrued PTOAll Star Kia - East, a Hudson Automotive Company, is actively seeking an Automotive Service Advisor to join our award-winning, high-volume service team.Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 7 States concentrated in the Southeast.Why choose All Star Kia - East and Hudson Automotive Group?Competitive Compensation ($65k-$100k+ Yearly Potential for Top Performers)Additional Manufacture Incentives/BonusesCompany Provided Training and Career DevelopmentPrevious Customer Service Experience RequiredPrevious Service/Sales Experience PreferredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Proven experience delivering a strong customer experience.Ability to successfully guide customers throughout the service process.Customer Relationship Management (CRM) Software Experience.Excellent communication skills.Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.