Automotive Service Advisor

Kelly Infiniti; Danvers (MA); On-site; USD 85,000 - 135,000; Full time

Job summary

An established industry player is seeking an Automotive Service Advisor to enhance their growing Service Department. This role demands exceptional interpersonal and sales skills, with a focus on customer satisfaction. The ideal candidate will thrive in a fast-paced environment, adeptly multi-tasking while maintaining a professional appearance. The company offers a competitive salary and a comprehensive benefits package, including medical, dental, and 401K options. Join a team that values integrity and excellence, and take your career to the next level with opportunities for advancement.

Benefits

Blue Cross Blue Shield Medical and Dental

401K after 90 days

Paid Time Off

Sick Time

Vacation Time

Paid Training

Career Advancement Opportunities

Qualifications

• Exceptional people and sales skills are essential.
• Ability to maintain high customer satisfaction is crucial.

Responsibilities

• Assist customers with service inquiries and estimates.
• Communicate efficiently with the service team and customers.

Skills

Exceptional people skills

Sales skills

Multi-tasking

Strong phone skills

Customer satisfaction maintenance

Positive attitude

Work ethic

Mechanical repair estimation

Software communication

Strong computer skills

Tools

CDK

Job description

Come join our growing Service Department at Kelly Infiniti of Danvers!

Job Summary

We are looking for an Automotive Service Advisor to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills, and the ability to meet and exceed goals!

Come join our team that ranks the highest in National Service Customer Satisfaction scores for Infiniti!

Benefits

Competitive Pay $85,000 - $135,000

Blue Cross Blue Shield Medical and Dental on Day 1 of Employment

401K after 90 days

Paid Time Off

Sick Time

Vacation Time

Paid Training

Career Advancement Opportunities

REQUIREMENTS:

Exceptional people and sales skills

Ability to multi-task

Professional appearance

Strong phone skills

Ability to maintain high customer satisfaction

CDK experience preferred but not required

Strong computer skills

Positive attitude with strong work ethic

Ability to accurately estimate mechanical repairs

Ability to utilize software to communicate with the service team and customers efficiently

WHO WE ARE:The Kelly Automotive Group is a family owned and operated dealership group that was founded in 1965. For more than 55 years, we have been the North Shore's premier dealership group. We currently feature Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, Volkswagen and Nissan NV Commercial Trucks. Our motto of "Honest Sales and Excellent Service" have guided us in our approach and is the foundation of our success.

We are always looking for exceptional people who can help us provide our clients with the highest level of customer service. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers. Please apply in confidence by sending your current resume.

We look forward to hearing from you!