Automotive Service Advisor

Kelly Auto Group; Danvers (MA); On-site; USD 85,000 - 135,000; Full time

Job summary

Join a family-owned and operated dealership group that has been a leader in the automotive industry for over 55 years. As an Automotive Service Advisor, you'll be part of a dynamic team that prioritizes customer satisfaction and service excellence. With competitive pay and a range of benefits including medical, dental, and career advancement opportunities, this role is perfect for those with exceptional people and sales skills. If you have a positive attitude and a strong work ethic, we invite you to apply and become part of our success story!

Benefits

Blue Cross Blue Shield Medical and Dental

401K after 90 days

Paid Time Off

Sick Time

Vacation Time

Paid Training

Career Advancement Opportunities

Qualifications

• Ambitious with excellent interpersonal skills.
• Ability to maintain high customer satisfaction.
• Positive attitude and strong work ethic.

Responsibilities

• Meet and exceed goals while providing excellent customer service.
• Utilize software to communicate efficiently with the service team.
• Accurately estimate mechanical repairs.

Skills

Exceptional people skills

Sales skills

Multi-tasking

Strong phone skills

Customer satisfaction

Positive attitude

Strong work ethic

Estimating mechanical repairs

Tools

CDK

Computer software

Job description

Come join our growing Service Department at Kelly Infiniti of Danvers!

Job Summary

We are looking for an Automotive Service Advisor to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills, and the ability to meet and exceed goals!

Come join our team that ranks the highest in National Service Customer Satisfaction scores for Infiniti!

Benefits

Competitive Pay $85,000 - $135,000

Blue Cross Blue Shield Medical and Dental on Day 1 of Employment

401K after 90 days

Paid Time Off

Sick Time

Vacation Time

Paid Training

Career Advancement Opportunities

REQUIREMENTS:

Exceptional people and sales skills

Ability to multi-task

Professional appearance

Strong phone skills

Ability to maintain high customer satisfaction

CDK experience preferred but not required

Strong computer skills

Positive attitude with strong work ethic

Ability to accurately estimate mechanical repairs

Ability to utilize software to communicate with the service team and customers efficiently

WHO WE ARE:The Kelly Automotive Group is a family owned and operated dealership group that was founded in 1965. For more than 55 years, we have been the North Shore's premier dealership group. We currently feature Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, Volkswagen and Nissan NV Commercial Trucks. Our motto of "Honest Sales and Excellent Service" have guided us in our approach and is the foundation of our success.

We are always looking for exceptional people who can help us provide our clients with the highest level of customer service. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers. Please apply in confidence by sending your current resume.

We look forward to hearing from you!