Automotive Service Advisor

Byers Auto Group; Columbus (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Byers Automotive recherche un conseiller en service automobile motivé pour offrir un service client de premier ordre. Vous serez responsable du flux du Drive Lane, garantissant des interactions positives avec les clients tout en gérant efficacement le travail des techniciens. Ce rôle offre des opportunités de croissance et bénéficie d'un large éventail d'avantages, y compris des soins de santé, un plan 401K, et d'autres avantages.

Benefits

Assurance médicale, dentaire et vision

Compte d'épargne flexible

Formation payée

Plan 401K avec contrepartie de l'entreprise

Sécurité de l'emploi à long terme

Horaires de travail flexibles

Qualifications

• Personnalité organisée et amicale.
• Compétences démontrées en gestion d'équipe.
• Apparence personnelle soignée et professionnelle.

Responsibilities

• Surveiller le flux de la Drive Lane et assurer un service à la clientèle efficace.
• Prendre en charge l'expérience client pour garantir une impression positive.
• Distributeur de travail entre techniciens de manière efficace.

Skills

Management d'équipe

Gestion du temps

Communication

Job description

Automotive Service Advisor

At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

• Medical, Dental & Vision
• Flexible Spending Accounts
• Short & Long Term Disability
• Life Insurance
• 401K Plan + Company Match
• Vacation Pay
• Paid Holidays
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

• Ensures that the daily inventory of technicians' time is consistently sold to service customers.

• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality

• Demonstrated ability to manage others

• Time management skills

• Fantastic communication skills with your customers

• Professional, well-groomed personal appearance.

• Clean driving record

• Willing to submit to a pre-employment background check & drug screen