Automotive Service Advisor - Baker Auto - Pontiac

GreatWater 360 Auto Care; Pontiac (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A full-service auto-repair shop in Pontiac seeks a dedicated Automotive Service Advisor to enhance customer experiences. This role offers competitive hourly pay, full benefits from day one, and opportunities for career advancement. If you are enthusiastic about providing exceptional service and building trust with clients, apply now!

Benefits

Full benefits package including medical, dental, and vision

401K match

80 hours of paid time off per year

Paid holidays

Paid paternal leave

Onsite and offsite training opportunities

Qualifications

• 1+ years of Service Writer/Advisor experience required.
• Valid driver's license with satisfactory MVR.
• Experience in a sales role or ability to lead.

Responsibilities

• Create a pleasant and memorable customer experience.
• Build lasting relationships based on trust.
• Work closely with technicians.

Skills

Customer service skills

Sales ability

Education

High school diploma or GED

Job description

Description

Baker Auto, a full-service auto-repair shop serving the local and surrounding Pontiac communities, is looking for a solid Automotive Service Advisor / Service Writer with a great attitude who takes pride in their work to deliver exceptional customer service to both our existing and our growing customers. In this role, you are expect to create a pleasant and memorable experience at every point of contact for the customer, while working with a great group of highly motivated and dedicated teammates.

EARN: $18 - $22.50 Hourly + overtime after 40 hours per week + SA Monthly Incentive Plan

HOURS: M-F: 8:00AM-6:00PM EST

LOCATION: 190 W. Walton Blvd., Pontiac, MI 48340

HERE’S WHAT WE PROMISE OUR SERVICE ADVISORS

• Full Benefits Pkg: Medical, Dental, Vision, Short & Long-Term Disability & $25K Basic Life & AD&D 100% Employer Paid - Available Day 1! + 401K Match @ 90 Days & 1 WK Paid Paternal Leave.
• 80 HRS of Front-Loaded PAID TIME OFF/YR w/Potential Match of your current PTO* + 6 Paid Holidays…AND OUR SHOP CLOSES ON WEEKENDS!
• TRAINING/CAREER ADVANCEMENT – We are big on personal growth and continuing education for our team and it’s one of our priorities. We sponsor both onsite and offsite training that will make you worth more in the industry and increase your skills.

If you are an experienced Automotive Service Advisor that strives to build a lasting relationship with each customer based on trust, and you are looking to grow with a team that will make you feel appreciated and respected, then apply now to learn more about our team!

Requirements

• High school diploma or GED is required
• Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
• Willing to commit to building the customer experience and a shop reputation for honesty, transparency, and outstanding work.
• MUST HAVE at least 1 or more years’ Service Writer/Advisor experience or other experience that closely matches the Service Advisor responsibilities.
• Develops a great working relationship with the Technicians that is founded on respect.
• Strong customer service skills.
• MUST HAVE 1 or more years’ experience in a sales role or demonstrates an ability to sell and lead.